Restoration Receptionist - Dispatcher

Join SERVPRO Team CHG — Where “Yes” Is Our Culture

Working with SERVPRO Team CHG means saying yes — yes to growth, yes to teamwork, and yes to helping people rebuild after some of their toughest days.

When a disaster like water damage, fires, floods, or mold strikes, we’re the first step in helping customers get back to normal. It’s not easy work — sometimes it’s messy, unpredictable, and demanding — but it’s meaningful. If you’re organized, dependable, and thrive on helping others, this may be the perfect opportunity for you to live out our Culture of Yes:

Yes to customers

Join us and help people rebuild what matters most.

Professional development and paid training

This is a role where your organizational skills and customer service make a real difference every day.

As the Dispatch Coordinator you will assist with scheduling a team to the customers’ location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!

Dispatch and schedule restoration teams to incoming leads and projects in coordination with the management team

Review and maintain the scheduling software so that appropriate teams are routed accordingly

Perform detailed and accurate data entry

Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications

High school diploma/GED (preferred)

At least 2 years of customer service and/or office‑related experience

Knowledge of local geographical area is preferred

Must be knowledgeable in relevant computer applications

This is a sedentary role in a fast‑paced office environment. Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.

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