REMOTE HR Service Rep I

Bilgewater Group is a Chicago-based diversified services company founded in 2003. We operate across two core divisions: food service and care. Our food service division manages a network of quick-service and counter-service locations across the greater Chicagoland area, serving thousands of customers every day at high-traffic venues, including commercial districts, transit hubs, and retail centers.

ABOUT THE ROLE

We are looking for an HR Assistant to provide administrative support across day-to-day human resources activities. You will help maintain employee records, coordinate HR processes, support onboarding, and respond to routine employee questions while working closely with the HR team.

WHAT YOU WILL DO

Maintain and update employee records and HR documentation

Support onboarding and offboarding activities

Assist with scheduling interviews, meetings, and HR-related activities

Respond to routine employee questions and direct requests to the appropriate team

Prepare and organize HR documents, reports, and communications

Assist with maintaining HR systems and spreadsheets

Support day-to-day administrative tasks for the HR team

WHAT WE ARE LOOKING FOR

Previous experience in HR, administration, customer service, or a similar role

Strong organization and attention to detail

Good written and verbal communication skills

Comfortable working with confidential employee information

Proficiency with Microsoft Office or Google Workspace

Ability to manage multiple tasks and deadlines

Comfortable working independently in a fully remote environment

Reliable internet connection and workspace

Legally authorized to work in the United States

NICE TO HAVE

Previous HR or recruiting experience

Familiarity with HRIS or applicant tracking systems

Experience supporting onboarding or employee records

Background in food service, hospitality, retail, care, or other multi-location businesses

COMPENSATION

$20–$27 per hour , depending on experience and qualifications.

HIRING PROCESS

Application Review → Initial Conversation → Interview → Offer

EQUAL OPPORTUNITY

Bilgewater Group is an equal opportunity employer. We are committed to providing a workplace free from discrimination and value a diverse team with different backgrounds, experiences, and perspectives.