Remote Human Resources HR Rep

On-site, in-office role located in Kansas City, MO.

Reporting to the Chief Human Resources Officer and also taking day-to-day direction from the VP of People Systems and Development, the HR Associate provides hands‑on administrative and operational support across core HR processes, including employee lifecycle activities, HR systems, benefits, leaves of absence, recruiting coordination, reporting, and employee communications. This support‑focused individual contributor role is approximately 70–75% HR administration, coordination, documentation, scheduling, reporting, and follow‑through, with 25–30% focused on first‑level HR support, routine employee relations, leave coordination, policy guidance, and problem‑solving within established processes. The role supports the company’s headquarters in Kansas City, MO, remote offices in Colorado, Texas, Oregon, Quebec, Alberta, and Ontario, and future locations as the company grows.

HR Operations & Employee Support

Serve as a first point of contact for employee questions related to policies, benefits, leave, HR processes, and general employment matters, escalating more complex issues as appropriate.

Provide high‑quality internal customer service with professionalism, responsiveness, and discretion.

Address routine employee relations concerns using sound judgment, established policies, and appropriate documentation, while escalating complex or sensitive matters as needed.

Support day‑to‑day HR administrative processes and help maintain consistent execution across locations and business units.

Assist with HR integration activities related to acquisitions, including coordinating employee information, communications, onboarding needs, and transition‑related follow‑up across newly added locations or teams.

Coordinate onboarding activities, including pre‑employment documentation, offer letter creation, new hire setup, onboarding introductions to key stakeholders, orientation logistics, and follow‑up tasks to support a positive employee experience.

Process employee changes in HR systems, including status, pay, department, manager, and personal information updates, while maintaining data accuracy.

Partner with Payroll to help ensure employee pay‑related information is accurate, timely, and properly documented.

Maintain employee records and HR documentation in accordance with company standards and confidentiality requirements.

Support offboarding activities such as termination documentation, system notifications, and asset collection coordination.

Recruiting & Administrative Support

Provide recruiting administrative support, including maintaining job postings, supporting LinkedIn and Indeed administration, tracking candidate activity, and assisting with recruitment‑related documentation.

Provide administrative support to the Chief Human Resources Officer, including calendar coordination, expense reporting, meeting preparation, follow‑up tracking, presentation materials and other ad‑hoc administrative tasks.

HR Systems, Reporting & Compliance Support

Assist with Paycor HRIS and related system administration, including employee setup, data audits, report generation, and troubleshooting routine issues.

Prepare recurring and ad hoc HR reports, rosters, spreadsheets, and employee communications with a high degree of accuracy and attention to detail.

Update handbook policies, maintain HR intranet content, and coordinate employee communications to keep HR information current and accessible.

Serve as the primary HR contact for translation requests and coordinate translated employee communications as needed.

Promote employee engagement activities by supporting communications, coordination, and follow‑through for HR-sponsored initiatives.

Assist with process documentation, audits, and continuous improvement efforts to strengthen HR operations and employee experience.

Support compliance with federal, state, provincial, and local employment laws and regulations by maintaining accurate records, tracking required activities, and escalating questions as needed.

Working knowledge of HR processes, employee recordkeeping, and HR systems

Proficiency in Microsoft Office applications, including Excel, Word, Outlook and PowerPoint

Proficiency with mail merges and document preparation for employee communications, letters, and HR correspondence

Ability to handle confidential information with discretion and professionalism

Applies foundational HR knowledge to execute core employee lifecycle processes accurately and consistently.

Uses working knowledge of employment policies and procedures to support compliant, practical HR guidance across locations.

Independently addresses routine employee relations questions and concerns, with appropriate documentation and escalation.

Maintains reliable HR data, records, reports, and communications to support daily operations and decision‑making.

Coordinates recruiting and administrative support in a way that keeps processes organized, timely, and well‑communicated.

Serves as a dependable HR support partner who anticipates needs, resolves routine issues, and helps remove obstacles for employees, managers, and the HR team.

Accurate and timely processing of employee data changes and HR transactions

Well‑maintained employee records and HR documentation

Reliable reporting, communication, and administrative support for HR initiatives

Consistent, service‑oriented support to employees, managers, and the HR team

Pays close attention to quality standards

Works well with clearly defined structures

Associate or Bachelor’s degree in Human Resources, Business Administration, or a related field a plus

2 years of HR experience or closely related experience for a midsized company (50+ employees) preferred.

5 years preferred, minimum of 2 years administrative support experience

Experience supporting onboarding, HRIS systems (Paycor huge plus), employee records, benefits, or related HR processes preferred

Prolonged periods of sitting at a desk and working on a computer.

Ability to move throughout office and warehouse environments, including walking through operational areas as needed to support employees, events, communications, or HR activities.

Ability to stand and walk for periods of time when supporting employee events, onboarding activities, facility communications, or engagement initiatives.

Occasionally lift, carry, move, or distribute boxes, supplies, engagement gifts, or other materials related to HR activities, generally up to 25 pounds.

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation.