IT SysAdmin
$115k - $125kKITH
About The Role
Location: HQ - Williamsburg, Brooklyn
Status: Full-time/100% on-site
Compensation: $115,000-$125,000 annually
Position Summary
The Systems Administrator will manage and support our technology infrastructure for 200+ users across a hybrid Windows, macOS, and iOS environment. Reporting to the Director of IT, the role oversees day‑to‑day system operations, cloud infrastructure, security, and a help desk team of five. The ideal candidate is a proactive, self‑directed problem‑solver who takes ownership of both strategic initiatives and hands‑on technical work.
Responsibilities
Systems & Infrastructure
Manage and maintain a hybrid Windows, macOS, Android, and iOS environment for 200+ users at HQ, ensuring optimal performance, security, and user experience.
Administer Windows Server and Active Directory, including user accounts, group policies, and permissions.
Administer Google Workspace and define security policies around data access and user permissions.
Implement and manage Mobile Device Management (MDM) solutions — currently ManageEngine and Iru; create and enforce device policies.
Continuously improve and maintain disaster recovery plans for all IT systems, including regular testing and execution exercises.
Ensure compliance with relevant IT policies and regulations through comprehensive documentation.
Cloud & Network Administration
Configure, manage, and monitor AWS infrastructure, including EC2 instances, Workspaces, Security Groups, and VPCs.
Implement and monitor AWS solutions for critical systems, including cloud storage, disaster recovery, and backups.
Manage and configure Meraki networking equipment; maintain network performance and reliability.
Security & Compliance
Monitor and manage the full security stack, including CrowdStrike, Google Workspace security, Meraki, and Keepnet.
Identify and remediate vulnerabilities; respond to and investigate security incidents and alerts.
Apply ITSM/ITIL frameworks to security and operations processes and documentation.
Database, Automation & Inventory
Manage and optimize MS SQL databases.
Develop and maintain automation and integration workflows to streamline IT operations and reduce manual effort.
Maintain accurate inventory control across assets, users, software, and network devices, including device lifecycle and purchasing.
Help Desk & Team Leadership
Lead and manage a help desk team of 5 reporting to the Director of IT, overseeing day‑to‑day operations and ticket queue management.
Provide third‑ and fourth‑tier support to users and IT staff.
Evaluate new software requests from staff and advise on technology decisions.
Stay current on industry trends, emerging technologies, and best practices in IT.
Vendor Management
Manage vendor relationships, negotiate contracts, and ensure consistent service delivery.
Qualifications
3+ years of experience as a Systems Administrator.
Proven experience managing a help desk team.
Proven experience with Windows Server and Active Directory administration.
Strong understanding of AWS (EC2, Workspaces, Security Groups, VPCs, and monitoring tools).
Experience with Meraki networking equipment and configuration.
Experience with disaster recovery planning, execution, and testing.
Experience automating IT operations processes.
Working knowledge of MS SQL administration.
Experience with MDM solutions.
Strong troubleshooting and problem‑solving skills, including log analysis, root cause identification, and solution documentation.
Excellent communication, interpersonal, and organizational skills.
Ability to work independently and prioritize in a fast‑paced environment.
Preferred Qualifications
Familiarity with scripting languages such as PowerShell or Python.
Experience with CrowdStrike EDR.
Knowledge of ITSM/ITIL frameworks.
Certifications in relevant technologies (e.g., AWS, Microsoft MCSA/MCSE, or equivalent).
Equal Employment Opportunity
Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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