Head of Outbound Sales Development

Manager, Sales Development
Description
We're looking for a motivated SDR Manager to lead our expanding North America SDR team in NYC. At monday.com, we are dedicated to delivering an amazing product and exceptional service to our customers, and the SDR team is key to introducing prospects to our platform. This is an exciting opportunity to lead a team of SDRs responsible for identifying, engaging, and qualifying potential clients across various industries.

As the SDR /BDR Manager you will play a crucial role in driving the success of our SDR team by providing mentorship, optimizing outreach strategies, and collaborating closely with Sales and Marketing teams. Your leadership will directly impact our pipeline generation and overall revenue growth.

About The Role

Lead and mentor a team of SDRs, helping them develop their prospecting skills, enhance performance, and achieve team and individual targets.

Coach SDRs on best practices for cold calls, emails, social selling, and outbound prospecting, ensuring they consistently build a robust pipeline.

Collaborate with sales leadership to develop strategies that target key accounts, align with market trends, and drive pipeline generation.

Own and refine the SDR playbook , implementing new strategies to improve outreach efficiency, increase lead quality, and drive higher conversion rates.

Track performance through KPIs and regularly review individual and team metrics, identifying areas for improvement and creating actionable plans.

Support team members in using the value framework and lead qualification methodologies, such as MEDDPICC, to ensure high-quality opportunities are handed over to sales.

Develop team talent by conducting 1:1s, team training sessions, and feedback loops to help each SDR achieve their goals and continue their growth path.

Collaborate closely with Marketing to ensure alignment on messaging, campaigns, and lead handoff, optimizing the effectiveness of inbound leads.

Requirements

Experience : 3+ years of sales development or business development experience in a SaaS or technology-related field, with at least 1+ year in a leadership or mentorship role.

Proven Success : Track record of exceeding SDR or BDR targets, including generating qualified leads and building sales pipelines.

Leadership Skills : Demonstrated ability to mentor and lead a high-performing SDR team, with experience in performance management and coaching.

Sales Skills : Strong prospecting, qualifying, and outbound sales skills. Experience with cold outreach and consultative selling.

Coachable : A passion for growth with a proactive attitude toward seeking and implementing feedback, both for yourself and your team.

Communication : Excellent verbal and written communication and negotiation skills, able to articulate complex concepts clearly and effectively.

Data-Driven : Able to analyze performance data, identify trends, and make decisions that improve the team's performance.

Tech-Savvy : Comfortable with technology, especially CRM tools and sales automation platforms. Able to quickly learn and demo software solutions.

Team Player : Ability to collaborate across departments, particularly with Sales and Marketing, to ensure alignment and shared goals.

3 days per week in the office

Bonus Skills

Experience with monday.com’s platform or other sales engagement/CRM tools.

Experience with specific verticals/industries, acting as a subject matter expert.

What You’ll Get

Competitive salary with bonus structure & equity model

Professional development opportunities.

Collaborative and inclusive company culture.

Access to wellness programs and team-building activities.

Be part of a well‑funded, proven startup with big ambitions, competitive salary, bonus potential, and eligibility to take part in the company equity incentive program

Medical, dental, and vision insurance

Parental leave, time off policy, commuter benefit, fitness benefit, and lunch benefit

Amazing culture - collaborative, transparent & fun!

Great Place To Work certified

Named a Best Place to Work by BuiltIn

Visa sponsorship for this role is currently not available. monday.com is proud to be an equal‑opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

For New York City-based hires only: Compensation Range: $120,000-$160,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

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