Receptionist - Part-Time - Urgently Hiring!

Job Description
Job Description Position:
Receptionist (Part-Time; Non-Exempt)

Department:
Managerial

Job Summary:
Receptionist and front counter responsibilities which includes: Answers multi-line phone for City Hall and other City departments, communicates with internal and external customers, may assist various departments with general clerical tasks. Work is performed under the general supervision and direction of the City Clerk, and does not have supervisory responsibilities.

Salary:
$13.94 – $17.42 per hour, depending upon qualifications and experience

Benefits:
Regular part-time employees are eligible for pro-rated Sick Leave, Vacation & Holidays; Medical health insurance and retirement benefits are not included.

Schedule:

Monday - Thursday 12:30 – 5:30 p.m., and every other Friday 7:30 – 11:30 a.m.
Average 22 hours, and no more than 29 hours, weekly

Essential Functions:
Includes, but is not limited to:

Answers, screens and forwards incoming phone calls
Greets and directs visitors to the appropriate person and office for required services
Receives mail and delivery packages and routes to appropriate department
Provides professional interaction with customers, internal or external, in person or via telephone
Learns and explains City of Owasso and departmental policies, procedures, and general practices
Retrieves information from various locations and sources when needed
Assists other department staff with routine clerical tasks as requested
Perform data entry duties
Perform other duties as assigned in a positive manner which supports the vision and strategic objectives of the division/department and the entire organization of the City of Owasso

Minimum Qualifications, Experience and/or Education:
High School Diploma or GED equivalent
Prefer, though not required, minimum one (1) year of experience in a customer service environment dealing with the public, using computers and computer related equipment, that includes multi-tasking, public contact, and multi-line telephone communications
Must have good customer service skills, with a helpful, friendly demeanor
Must possess a positive attitude and good listening skills
Excellent written and oral communication skills
Grammatically correct English, sufficient to perform the essential functions of this position
Demonstrate good character traits, including respect, dependable, punctual, patience, and thoroughness
Organized and detail oriented
Basic computer knowledge including data entry, MS Word, Excel and Outlook is a plus
Spanish-speaking proficiency is desirable

Working Environment and Physical Requirements:
Work will be performed in an indoor office setting in City Hall lobby, working independently, with team support, as needed.

Tasks may typically require some combination of standing or sitting for long periods of time at a workstation, walking, reaching, repetitive motion, handling, feeling, hearing, and mental and visual acuity.
Incumbent must maintain the following physical abilities
See well enough to operate equipment, read directions, inspect work performed, and to view a computer screen and fine print, sometimes for sustained periods of time
Hear well enough to converse on the phone or in person
Use hands and fingers for operating required equipment, for answering the phone, using computer keyboard, and writing and filing
Ability to operate a variety of equipment as required to perform essential functions of job

Application Deadline:

• Review of applications will begin immediately. Applications will be accepted until position is filled, or until such time as a sufficient applicant pool has been received.
• Background Check and Pre-Employment Drug Screening required
• Complete application at OwassoHires.com.