HR Operation Generalist (Full-time, Remote)

About Patco Brands
Patco Brands is one of the fastest-growing beverage companies in the United States. Patco is a maker of margaritas, tequila, hard seltzers, and other beverages under our own brands and for private labels. Our own brands and private labels, with nationwide distribution, include:

Kroger, Target, Walmart, and Whole Foods Market, to name a few.

We're a lean, two-person HR team supporting a growing company, and we're adding a third person to be a true HR generalist. You'll handle day-to-day people issues, bring order to our state tax compliance work, and help run recruiting, including working with our outside recruiters on leadership searches.

Our HR doesn't run like a traditional department. There's no big team, no rigid playbook, and no one handing you a task list each morning. Priorities shift with the business, and we often build the process as we go. You'll work directly with the Head of HR and our HR Specialist, who handles candidate screening, phone screens, scheduling, and onboarding. Our roles overlap by design, so we back each other up when one area gets busy.

If you like bringing order to moving parts, enjoy being the person who makes things run smoothly behind the scenes, and want real ownership instead of close supervision, this role is for you. This is a broad role, and the mix shifts with hiring volume.

State compliance and HR mail

Own the scanned HR and payroll mail: triage every notice, log it, and see it through to resolution before its deadline

Resolve payroll tax notices, such as late-filing notices or incorrect unemployment rates, by working with Rippling support and state agencies, then fix the root cause so it doesn't repeat

Register the company for state withholding and unemployment accounts as we hire in new states, and keep rates and account numbers current in Rippling

Build and maintain one organized tracker of state accounts, rates, registrations, and deadlines

Recruiting and outside recruiters

Support our external recruiters on leadership searches: kickoff briefs, weekly pipeline check-ins, candidate feedback, and keeping each search moving and organized for the Head of HR

Coordinate interview panels, collect interviewer scorecards, and prepare debriefs for the Head of HR

Share resume screening, phone screens, and scheduling with our HR Specialist during hiring peaks

Find ways to streamline recruiting using Rippling and automation

Leave and HR operations

Manage leave cases with third-party Sparrow (FMLA, state paid leave, disability, accommodations) and with carriers and administrators, from request through return to work

Keep Rippling data clean and workflows working, and back up onboarding, offboarding and payroll changes when needed

People and employee relations

Be a point of contact for employee and manager questions on policies, benefits, pay and workplace issues

Handle routine employee relations matters such as performance concerns, attendance and conflicts between coworkers, and elevate complex or sensitive cases to the Head of HR

Help keep the handbook, policies, and job descriptions current

Build a calendar of state accounts, rates, and compliance deadlines

Learn the recruiting workflow with the HR Specialist, agree on how you'll split the work, and suggest two or three efficiencies

You set your own priorities, flag risks early, and ask for help when it matters.

You're flexible and open-minded. You adapt when priorities shift, and you don't insist on doing things "the way it's always done."

Details don't slip through on your watch, and you leave every process better documented than you found it.

You jump in on recruiting when hiring spikes, and you're glad when others cover for you.

Agency deadlines, leave timelines and competing hiring priorities don't rattle you.

4+ years of HR generalist experience, ideally on a small or lean HR team

Hands-on employee relations experience: advising managers, handling complaints and documenting issues

Experience resolving state payroll tax notices and setting up state withholding and unemployment accounts

Working experience with Rippling

Recruiting experience, including working with external recruiters or agencies

SHRM-CP, PHR, or a similar HR credential

Experience supporting executive or senior-level searches

Experience with an applicant tracking system and recruiting automations

Payroll processing experience, for backup coverage

Location: Remote (US). Reports to: Head of HR

Full-time, exempt

Benefits: Health, dental, vision, PTO, 401k

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