COUNSELOR (Full Time POSITION)

Job Details

Job Title: Case Counselor

Reports to: Niagara County Youth Services Program coordinator

Job Category: Professional Non-Exempt

Department: Niagara County Youth Services

Salary (range): $45,000 - $47,400

Position Status: Full-time

Position Purpose

A Case Counselor's primary role is to provide family focused services, linkages and referrals to community resources and coordinates care plans for involved youth and their families.

Principal Duties and Responsibilities

Engages the Youth Services Team in addressing needs that impact each youth's success.

Provides outreach, engagement, and enrollment activities concerning referred for services.

Provides additional activities that include mailings, electronic communications and telephone calls with consumers, their families/significant others, and various community service providers.

Works effectively with all colleagues to identify provide necessary services to all consumers.

Function as an ambassador for BFNC at community events and gatherings

Attend family and criminal court appointments as scheduled

Must have use of an automobile and valid driver's license

Assist in the planning and organization of company events

Overall responsibility for the individual and group counseling

Implement case management of youth

Coordinates family related services

Attends all necessary court appointments

Conduct in-take interview and assessment

Develop plan of care for youth and their family

Maintain accurate records to ensure timely and accurate reporting

Knowledge and Skill Requirements

Qualification: Associate Degree in Human Services, Criminal Justice, Humanities or High School Diploma/GED with 2 years of experience working with families who have children who are at risk of school failure or becoming involved with the criminal justice system.

Required Abilities and Experience

Maintains confidentiality in all interactions with stakeholders and service providers

Demonstrate the ability to maintain an even temperament in crisis or emergency situations and consistently use superior interpersonal skills in collaborating with other providers and consumer-centered community support systems

Value cultural difference, collaborative efforts, and person-centered services

Ability to work independently, using time management and organizational skills

Demonstrate excellent verbal, written, and documentation skills

Strong judgment, problem solving, and time management skills are essential

Must exhibit a passion for BFNC's vision, mission and values and act as a role model and ambassador for agency values and responsible practices

Proficient in Microsoft Office and all other required technology expertise with the proven ability to enter data into BFNC systems

Ergonomics

Sitting, standing, stooping, bending, standard lifting up to 25 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations.

Workplace Conditions Disclaimer

Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment.

Additional Information

The job specifications cited in this Job Description are not to be interpreted as a complete list of all the qualifications and performance expectations needed to perform this job adequately. Management reserves the right to modify duties as necessary. At its discretion, management can add, drop, or change this job's duties, responsibilities, and expectations at any time.

This job description does not constitute an offer of employment, continuous employment, or an employment contract.

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