Front Desk Receptionist (Hourly, Full-Time)

We are seeking a professional, dependable, and detail-oriented Receptionist to serve as the first point of contact for our office and support daily operations across departments, while creating a positive experience for clients, visitors, and staff. This role is ideal for someone who thrives in a fast-paced office environment, enjoys multitasking, and takes pride in providing excellent customer service and administrative support. We are a pet friendly office with multiple dogs in the office daily.
Answer, screen, and direct incoming calls on a multi-line phone system, and monitor voicemail messages

• Manage incoming and outgoing mail, package deliveries, and courier services
• Maintain forms in conference rooms and client meeting spaces, including keeping forms stocked and printing and replacing updated forms as requested
• Prepare and record deposit receipts, clip checks to deposit receipts and deliver to appropriate department, scan backup records of deposits into client files
• Assist with check mailing, including preparing certified mail and scanning and saving return receipt to client file
• Request and track client death certificates, enter information into company CRM, scan to client file, and inform relevant departments
• Provide support with administrative tasks such as maintaining records, basic data entry, scanning, filing, putting presentation packages together, printing forms, and more
• Coordinate staff birthday lunches including gathering orders, ordering food, and coordinating delivery
• Maintain inventory of office and kitchen supplies by checking stock to determine inventory levels and place orders as needed
• Keep lobby and reception area tidy and professional, ensuring it reflects the company standards
• Decorate the lobby, conference rooms, and office for holidays
• Work Environment This role operates in an in-office capacity. The employee will routinely use standard office equipment such as computers, phones, printers, copiers, filing cabinets, scanners, label makers, etc.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Position Type/Expected Hours of Work This is a full-time hourly position. The employee is expected to be available during normal business hours, Monday through Friday 9 am - 5 pm.
Travel
No travel is expected for this position

Minimum 2 years of experience in a receptionist, front desk, administrative, or office support role

• Strong customer service and interpersonal skills
• Professional, positive demeanor with a strong customer-service focus
• Adaptable in a busy office environment
• Strong computer skills, including proficiency in Microsoft Office Suite, including Excel, Outlook, and Word
• Experience operating a multiline phone system
• Comfortable using office equipment including printers, scanners, fax machines, etc.
• High school diploma, GED, or equivalent required
• Minimum two years of relevant experience in an office environment

AGED, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.