PART TIME AMBASSADOR

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
Schedule: Monday-Friday | 8:00 AM - 5:00 PM

We’re seeking a proactive, client-focused Workplace Experience Ambassador to transform the office into a welcoming, seamless, and memorable environment. You’ll be the warm welcome in the morning, the thoughtful touch throughout the day, and the fond farewell at the end — creating an exceptional in-office experience for clients, visitors, and employees.

This role combines hospitality, administrative coordination, and personalized service, making it ideal for someone who thrives on delighting others and going above and beyond to exceed expectations.

Build lasting relationships and positively shape the office culture

Office and Concierge Services

Serve as the central point of contact for client requests, ensuring timely follow-up and resolution

Provide information and arrange services, including transportation, local amenities, and dining experiences

Support document scanning, printing, and office supply delivery

Coordinate catering for meetings and events, ensuring high-quality presentation

Assist in planning and executing office events, including setup, decorations, and guest management

Conduct regular floor walks to ensure common areas are clean, organized, and welcoming

Serve as a point of contact for client safety and well-being

High School Diploma required, degree in hospitality or related field preferred

Hospitality or customer service certification is a plus

using standard equipment

Manual dexterity and vision to operate office equipment and perform assigned duties

As a Workplace Experience Ambassador, you are the heartbeat of the office. Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.

Paid Time Off: Full time: Part time/temporary: PTO amounts may increase based on tenure and/or the assigned account. Bonuses: Are available for employee and client referrals for current employees.

Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

We accept applications for an expected minimum of 5 days from the date it is posted. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

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