CNA - Medical Nursing Services

Position: Certified Medical Assistant Supervisor Title: Clinical Manager Regular Work Hours: Monday – Friday 7:00 AM – 4:00 PM, 8:00 AM – 5:00 PM, occasional weekends and holidays Employment Status: Non-exempt, Full-Time Hourly

Please note, REACH has adopted a policy requiring all associates to be fully vaccinated against COVID-19, subject to limited exemptions based on medical conditions, sincerely held religious beliefs, or applicable state laws and regulations.

Job Summary: This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments. Must be able to listen to patients and their families to ensure needs are being addressed, educate patients on medical procedures or conditions using previously attained knowledge and feeling confident in this knowledge, keep patient records up to date, and act as a liaison between the patient and healthcare personnel by keeping the lines of communication flowing.

The certified medical assistant position promotes and restores patient health by assisting in the nursing process and supporting care providers and multidisciplinary team members.

Responsibilities

Measure vital signs, including weight, blood pressure, pulse, and temperature.

Triage and process messages from patients and front office staff to physicians and nurses.

Assure exam rooms are clean and prepared.

Record medical histories and prepare patients for exams.

Prepare charts for patient appointments making sure all necessary information is completed.

Provide instructions to patients as instructed by physician or nurse.

Ensure all related reports, labs and information is filed is available in patients’ medical records prior to appointment.

Keep exam rooms stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required.

Take telephone messages and provide feedback and answers to patients, physicians, and pharmacies.

Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).

Must be a current Certified or Registered Medical Assistant (CMA/RMA).

Be qualified in phlebotomy.

Assist with procedures including; sonohysterogram, HSG, ultrasound, biopsies as well as OR procedures including egg retrievals, embryo transfer, hysteroscopy, DE

Complete insurance authorization for treatment and medications.

All other duties as assigned by Clinic Manager.

Education & Requirements

Minimum 2 years of applicable work experience

High School diploma required

Knowledge of medical terminology, and preferred patient care experience.

Strong communication skills, independent worker, detailed-oriented, computer savvy

High level of customer service essential

Excellent communication skills, both verbal and written

Organized with an ability to multi-task. Self-motivated, Ability to make independent decisions after initial training with input when needed from Supervisor.

Ability to maintain calm and professional demeanor in potentially stressful situations.

Ability to problem solve

Excellent time management skills

Ability to prioritize workflow

Willingness to perform a variety of roles due to the decreased number of employees at the worksite

Required to work occasional holidays and/or weekends; travel to satellite office as needed

Other duties as assigned

Must be a current Certified or Registered Medical Assistant (CMA/RMA/CNA)

Total Rewards Package

Health Insurance – Employer pays 100% of employee coverage

Dental, Vision Insurance

STD/LTD/Life

401k Match

PTO

Paid Holidays

Leave for Parental Involvement in Schools

Paid Parental Leave

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