Head of Operations & Business Management

Assistant Executive Director / Operations Leader
Autumn Embers Senior Assisted Living, Harbor View Assisted Living, Meadow View Assisted Living, Scandinavian Court Assisted Living.
Create a home‑like environment and foster a welcoming, supportive, and resident‑centered culture.
Build meaningful relationships with residents, families, and the community.
Ensure outstanding customer service, resident satisfaction, and timely resolution of concerns.
Help manage staffing, training, and regulatory compliance to maintain a safe, clean, and attractive community environment.
Collaborate with marketing and wellness teams to welcome new residents and support outreach efforts and community engagement.
Passion for working with seniors and enhancing their quality of life.
Ongoing training and professional development.
The chance to create a true home for residents.
Requirements Meet state regulatory and Assisted Living requirements.
Ability to work in a dynamic, resident‑focused environment.
The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.
At Harbor Haven Senior Living, we are committed to providing compassionate support and personalized care for older adults in the New Franken community. Our team creates a warm, welcoming environment where residents feel comfortable, valued, and connected. Through attentive care, meaningful engagement, and strong relationships, we help residents maintain independence and experience a true sense of belonging.
No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.

#