Registrar Urology

Registration Specialist Urology
Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Responsible for obtaining and entering demographic and financial information to ensure accurate records, appropriate reimbursement, and a positive patient experience.
Key Responsibilities:

Patient check-in and check-out
Collect co-pays and process payments
Guide patients through registration and next steps
Schedule appointments and coordinate patient visits
Verify and update demographic and insurance information
Utilize RightFax and other systems for documentation and communication
Answer incoming calls and direct patients/visitors appropriately
Collaborate with both local and statewide teams
Top Skills for Success:

Calm, pleasant, and professional communication style
Strong organizational skills and attention to detail
Ability to multitask and manage patient flow efficiently
Team-oriented mindset with a focus on collaboration
Culture & Environment:
Cooperative, team-focused, and supportive environment. Strong emphasis on patient-centered care and teamwork.
Training & Onboarding:
Cerner training (approximately 7 days) 6 weeks of elbow-to-elbow training with a mentor
Benchmarks for Success:
3 Months: Independently managing check-in/check-out; building knowledge of insurance processes
6 Months: Working independently with confidence; proactively asking questions
12 Months: Fully independent; able to serve as a resource to others and explore career ladder opportunities
Qualifications:
High School Diploma or equivalent required Basic Life Support (BLS) through AHA preferred 12 years of healthcare or related experience preferred Knowledge of medical terminology, insurance, and clinical workflows preferred Exposure to ICD-10 and CPT coding is a plus Basic proficiency in Microsoft Office (Word, Excel, PowerPoint) required