Busser - Late Night

Timpano
Nestled in the heart of historic Hyde Park, Timpano embodies the warmth of an Italian kitchen during the day and the energy of a neighborhood cocktail bar at night. A rustic elegance surrounds you with the fresh decor and foliage, the lively music, and the menu featuring comfort classics with a modern twist.
Position Summary
The Food Runner is responsible for delivering hospitality to our guests with genuine and personable conversation. This position is critical to our guest's overall experience as he/she must ensure all aspects of food presentation are up to our standards and our guests receive their food in a timely manner to ensure optimal food temperature and quality.
Essential Functions

Maintain proper grooming and uniform standards.
Ensures interior and exterior cleanliness of the restaurant.
Observes guest's body language to anticipate their needs to add to their exceptional experience.
Ensures all aspects of food presentation are in accordance with company standards.
Expeditiously delivers food from the kitchen to our guests.
Assists with tableside service as assigned
Obtains any items needed for our guests to ensure a great dining experience.
Follows proper safety procedures and policies for food handling.
Answers questions the guest may have regarding our food and beverages and uses their knowledge of the restaurant to inform guests of services available.
Handles guest complaints by listening to their concerns, contacting the manager with any problems, and solving complaints to ensure guest satisfaction that will compel them to want to return.
Assists all team members with any additional items needed.
Position Qualifications

Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
Communication – Listens to others and communicates in an effective manner
Confidence – A matured and justified self-belief in one's ability to do the job, and the conveyance of that behalf
Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
Problem Solving – Resolves difficult or complicated challenges
Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables
Benefits
401(k), Dental insurance, Employee discount, Health insurance, Health savings account, Paid time off, Professional development assistance, Referral program, Retirement plan, Vision insurance
Skills & Abilities
Education: High School; able to communicate (speak, read, and write) in English
Experience: Previous hospitality experience is preferred
Computer Skills: N/A
Certificates & Licenses: N/A
Other Requirements: N/A