Senior-Network Support
Pivotal Solutions Inc
Milwaukee, United States | Posted on 09/08/2026
Participate in the general management and network duties including:
LAN/WAN installation, implementation, troubleshooting, performance optimization, and management in a quickly-evolving network topology
Deploying and troubleshooting Network configurations
Perform monitoring and reporting on network usage as requiredd
Participate in the daily operation of the company’s network and telecom infrastructure
Work with network monitoring tools, Solarwinds, Cisco Prime, Cisco Merak
Design and perform network and security audits
Network backup and recovery and ensure data integrity for critical data
Ensure timely user notification of maintenance requirements and effects on system availability.
Create, maintain, and update documentation of the networking infrastructure.
Responsible for 2nd & 3rd level support on infrastructure issues.
Provide guidance to staff regarding work procedures, technical issues, work priorities, and special requests from regions.
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
Help design and implement a disaster recovery plan for operating systems, databases, networks, servers, and software applications.
Recommend, schedule, and perform software improvements, upgrades, and/or purchases.
Conduct research and provide recommendations on emerging products, services, protocols, and standards in support of systems software procurement and development.
Preferred but not required knowledge of the following:
VMWare
Symantec
Radio Communications
Physical Security Solutions
Microsoft Teams
Requirements
Bachelor’s degree or College Diploma in Information Technology or a related discipline.
Minimum of two to five (2-5) years of progressive experience in network management, including knowledge of routing protocols, layer 2 switching, spanning tree protocol, network design, troubleshooting, and BGP routing.
Experience reading, writing, and interpreting technical documentation and procedure manuals.
Background in troubleshooting networking products.
#J-18808-Ljbffr Pivotal Solutions Inc
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