Front Desk Administrative Receptionist Position

Job Description
Job Description
About This Role

We're seeking an organized, punctual, and professional Administrative Assistant to the Director / Receptionist to serve as the first point of contact for families and to support the daily administrative and operational functions of Science Akadémeia.
This role requires discretion, efficiency, technological competence, warmth, and strict adherence to compliance standards in a regulated early childhood environment.
Key Position Overview The Administrative Assistant provides direct support to the Director while managing front desk operations, enrollment communication, and compliance documentation.
This individual plays a critical role in maintaining professionalism, structure, and consistency in school operations.
This position may also require occasional classroom support when operationally necessary.

What You'll Do
Key ResponsibilitiesFront Office & Reception
Main responsibility is to greet families, visitors, and vendors with a welcoming and professional demeanor
Answer phone calls and respond to emails in a prompt and courteous manner
Manage visitor sign-in procedures and security protocols in a timely and efficient manner
Maintain a clean, organized, and welcoming front office environment
Administrative & Director Support
Assist the Director with scheduling, reporting, and documentation, while ensuring accuracy and compliance
Maintain accurate and up-to-date student files in accordance with DECAL regulations
Track enrollment paperwork and immunization records to ensure smooth student transitions
Support billing, tuition authorization, and payment tracking to maintain accurate financial records
Prepare professional correspondence and school communications, including scheduling tours with prospective families
Enrollment & Marketing Support
Respond promptly to all website inquiries and social media leads, providing timely and relevant information to prospective families
Track prospective family communications to ensure efficient enrollment processes
Support social media updates and engagement to promote the school's mission and values
Assist with marketing initiatives and event coordination to maintain a strong school presence
Compliance & Documentation
Ensure strict compliance with Georgia Bright from the Start / DECAL policies, maintaining accurate and up-to-date records
Maintain accurate attendance and regulatory documentation to ensure compliance
Track required staff training and licensing records, ensuring all staff members are up-to-date and compliant
Follow all internal school policies and procedures without exception
Classroom Support (As Needed)
Provide support in classrooms during staff absences or high-need periods, maintaining a safe and engaging learning environment
Assist teachers with supervision, transitions, and classroom organization to ensure smooth daily operations
Support student engagement while maintaining school behavioral standards, promoting a positive and inclusive classroom environment
Uphold all health, safety, and ratio requirements, ensuring the well-being of all students and staff

Requirements
Required Skills & Professional Competencies
Highly professional in communication and conduct
Pleasant, welcoming demeanor
Compliant and able to follow school policies and DECAL regulations precisely
Strong time management and problem-solving ability
Punctual and dependable
Detail-oriented and highly organized
Ability to maintain confidentiality at all times
Familiar with Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)
Comfortable navigating childcare management systems (Procare preferred)
Technologically proficient
Strong follow-up skills on inquiries and enrollment leads
Pleasant, welcoming demeanor
Punctual and dependable
Pleasant, welcoming demeanor

Nice To Haves
Why Join Science Akadémeia?
Collaborative, mission-driven team
Meaningful impact in early childhood education
Structured and professional leadership
Growth and advancement opportunities
Innovative STEM-focused environment

Benefits
Health Insurance
Competitive hourly wage or salary, commensurate with experience
Paid time off and holidays
Supportive, mission-driven work environment
Professional development opportunities
Opportunity to work alongside an innovative early childhood education team shaping the future of learning