Head of Programme Management

Title: Physical Security Project Manager/ Program Manager V

The Physical Security Project Manager is part of the Enterprise Protection, Data & Analytics (EPD&A) organization and is assigned to Corporate Security.

The role oversees planning and execution of physical security system projects—including access control, video surveillance, intrusion detection, perimeter protection, and supporting infrastructure.

It requires strong technical knowledge, disciplined project management, and the ability to coordinate across Corporate Security, IT, and business partners.

The PM follows IT/CSD PMO standards, tools, and templates to ensure consistent, compliant, and high quality project delivery.

Project Planning & Execution

Develop and manage project plans, schedules, and resource allocations using approved IT/CSD PMO methodologies and templates.

Conduct site assessments to validate design requirements, installation conditions, and risk factors.

Coordinate installation of access control, CCTV, alarms, intercoms, and related low voltage systems.

Manage subcontractors, technicians, and vendors to ensure adherence to scope and standards.

Oversee procurement of materials, equipment, and permits required for installation work.

Ensure all project documentation aligns with PMO expectations, including charters, risk logs, communication plans, and closeout packages.

Leadership & Quality Control

Lead on site operations, ensuring safety compliance, quality workmanship, and efficient workflow.

Troubleshoot technical issues and provide guidance to installation teams.

Conduct inspections, testing, and commissioning of installed systems.

Maintain accurate documentation, including as-built, change orders, and progress reports, using PMO approved formats.

Serve as the primary point of contact for clients and internal partners throughout project execution.

Provide structured status updates, dashboards, and reporting consistent with IT/CSD PMO communication standards.

Manage expectations around timelines, deliverables, and technical requirements.

Facilitate handoff to support teams after project completion.

Budget & Risk Management

Track project budgets, labor hours, and material costs to ensure financial performance.

Maintain risk and issue logs in alignment with PMO processes.

Mitigate project risks through proactive planning and issue resolution.

7 years of experience managing physical security or low voltage installation projects.

Strong knowledge of access control, video surveillance, intrusion detection, and related hardware/software.

Experience with access control platforms such as AMAG, Software House, Genetec, or similar systems.

Proficiency with project management tools and documentation practices aligned with PMO standards.

Valid driver's license and ability to travel to job sites.

Certifications such as PMP, PSP, CPP, or manufacturer specific credentials (AMAG, Genetec, Avigilon, etc.).

Experience working with general contractors, integrators, or enterprise security teams.

Familiarity with OSHA safety standards and job site compliance requirements.

Background in construction management, including experience coordinating trades, understanding construction sequencing, or working within general contractor environments.

Background in electrical systems or low voltage trades or prior experience working for a physical security integrator.

Consistent use of IT/CSD PMO tools, templates, and governance processes.

Projects delivered on time, within budget, and to quality standards.

Strong relationships with clients, subcontractors, and internal teams.

Safe, efficient, and well-coordinated installation operations.

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