Head of Sales Management

Job Description Subaru Evergreen Park is seeking a high-performing Internet Sales Manager who is focused on one thing: driving sales from our digital pipeline and turning opportunities into delivered units .
This is not a traditional BDC management role. This position is responsible for leading the sales side of internet business , working closely with BDC and the showroom team to maximize appointment show rates, closing ratios, and overall performance.
The ideal candidate is both a closer and a coach —someone who understands internet process, but thrives on holding a team accountable and moving the needle on actual sales.
Key Responsibilities Own and drive all internet-generated sales performance
Work directly with the sales team to convert appointments into delivered units
Partner with BDC to ensure strong appointment setting, quality, and consistency
Lead-to-sale conversion

Train, coach, and hold sales consultants accountable on internet opportunity handling
Ensure seamless handoff from BDC to showroom for a consistent customer experience
Maintain strong CRM discipline and ensure proper tracking of all opportunities
Collaborate with management on pricing strategy, digital merchandising, and lead flow
Handle high-value or escalated internet customers
What We’re Looking For Proven track record in automotive sales performance (not just lead handling)
Strong understanding of BDC operations and internet lead processes
Experience desking deals and structuring transactions
Data-driven mindset with the ability to improve performance metrics
What Success Looks Like Increased internet lead-to-sale conversion
Strong alignment between BDC and sales teams
More consistent and predictable internet sales volume
A sales team that is confident and effective with internet customers
You won’t just manage activity—you’ll be responsible for results.

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