Senior Liability Claims Adjuster (Senior Claims Adjuster)

Overview Are you looking for an opportunity to join a claims team with a fast growing company that has consistently outpaced the industry in year over year growth? Liberty Mutual has an excellent claims opportunity available. As a Commercial Insurance Claims Representative, you will review and process simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal requirements. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual.

Responsibilities Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments.

Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers.

Determines policy coverage through analysis of investigation data and policy terms. Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims.

Determines and negotiates settlement amount for damages claimed within assigned authority limits.

Coordinates work with other lines of business such as Appraisal, Rental, Subrogation, and Special Investigative Unit (SIU) as appropriate.

Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistent with established guidelines and expectations.

Qualifications Bachelor’s Degree preferred. High school diploma or equivalent required.

Claims handling skills and preferred commercial claims experience.

Strong customer service and technology skills.

Preferably, must hold or obtain required state adjuster license(s).

About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.