Head of IT Project Management (m/w/d)

Introduction We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Overview Initial placement within the salary range is based on an individual\'s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members\' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
We are seeking a dynamic and experienced IT Project Manager to lead and deliver technology projects using Waterfall, Agile, or hybrid methodologies. This role requires strong leadership, communication, and organizational skills to manage cross-functional teams and ensure successful project outcomes. The ideal candidate will be comfortable interacting with all levels of the organization—from individual contributors to senior executives—and will serve as a key liaison between business units and technical teams. This role is responsible for managing all aspects of the project, including detailed financials.
Responsibilities Demonstrated experience in managing projects from initiation to completion, utilizing multiple SDLC frameworks, including Waterfall, Iterative, and Agile.
Strong understanding of PMBOK standards.
Experienced in leading and coaching scrum teams using Agile methodology best practices.
Experience in leading multiple Agile teams to achieve higher levels of efficiency and maturity.
Develop detailed project plans, schedules, and budgets; monitor and report on progress.
Oversees all phases of the project life cycle, from initiation and planning through execution, monitoring, and closure.
Monitors team dynamics and holds teams accountable to delivery commitments.
Manages the scope, budget, risks, issues, deliverables, and schedules of individual project tasks.
Lead cross-functional teams, including developers, analysts, QA, and business partners.
Coordinate with stakeholders across departments to gather requirements, define scope, and align on project goals.
Manages detailed project financials and ensures projects remain within budget.
Assigns project tasks and coordinates resources to ensure delivery aligns with the project schedule and team capacity.
Delivers superior internal and external guest service by ensuring every interaction includes our service standards. Works harmoniously with fellow team members.
Promotes continuous improvement by identifying process enhancements and contributing to the evolution of project management methodologies.
Performs related/additional duties as assigned by IT Leadership.
Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum of five (5) years of project management experience (IT project management preferred).
Bachelor’s degree preferred.
PMI Project Management Professional (PMP) certification preferred or Certified Project Associate in Project Management (CAPM)
Preferred Agile certifications in PMI-ACP, CSM, or PSM.
Experienced in project management tools such as Jira, Confluence, and Microsoft Project.
Must possess excellent verbal communication, in addition to active and effective listening skills.
Strong interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
Must be at least 21 years of age.
Possession of, and ability to obtain and maintain a valid driver’s and gaming license within assigned state of employment.
Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
SUPERVISORY RESPONSIBILITIES This role has no supervisory responsibilities and receives administrative direction from the IT PMO Director.

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