Veterinary Front Desk/Client Service Rep

Veterinary Client Service Representative
Clark Veterinary Hospital - Nashua, NH

Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets' primary, specialty, and acute needs. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet's life and health. Founded by veterinarians, the organization provides industry-first benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs of care providers and professional collaboration, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence.

At Clark Veterinary Hospital you'll feel the warmth and openness of a small clinic, while having the opportunity and support of a united network. Our ideal candidate is passionate about animal care, highly motivated, and pays attention to detail. A full-time position would require working between 35-40 hours a week.

Support veterinarians to ensure quality veterinary care, advocate for pets, and educate clients. With each hospital function, assist veterinarians and the medical team to maximize productivity and maintain positive patient flow.
Maintain a clean, welcoming reception area
Provide excellent client service to owners
Assist in maintaining relevant, comprehensive medical records with the support of practice systems.
Obtain relevant health history and information from clients and maintain medical charts.
Be willing to guide, mentor, and support fellow team members.
Veterinary experience strongly preferred
1-2 years of client service representative
Strong communication and relationship-building skills
Our vast, diverse, and free library of continuing education courses - ThriveU
Live, virtual interactive workshops to develop valuable leadership skills
A program to designed to teach you the fundamentals of running a pet hospital
Earn your AVMA-CVTEA Accreditation and become a Vet Tech through our fully accredited distance learning program for veterinary technicians
Scholarship opportunities and tuition reimbursement
And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.

Thrive Pet Healthcare is united by our mission to create the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We exist to nurture both pets and people through meaningful relationships and exceptional veterinary care.
Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions - all while having plenty of fun along the way.
We nurture pets & people through meaningful relationships and exceptional pet care-and we are united by a shared set of values.
Service - delivering exceptional service
Empathy - leading with care