Managing Head of Retail Sales

Internet Sales Manager
At Fury Motors, our mission is the Relentless Pursuit of a Great Customer Experience .
We are building a team of leaders who believe great results come from strong daily behaviors, clear ownership, disciplined process, and doing business the right way.
We Are Built to Serve
# We are looking for an Internet Sales Manager who can lead internet sales performance, improve lead response quality, drive appointment creation, coach the team, and help convert digital opportunities into showroom traffic and sold vehicles.
This is a sales leadership role focused on turning customer interest into appointments, shows, and car deals.
The Internet Sales Manager is responsible for driving internet sales performance by leading lead response quality, appointment setting, appointment confirmation, CRM discipline, customer engagement, and follow-up execution.
The right candidate will be organized, urgent, competitive, customer-focused, and able to coach both BDC/internet team members and sales consultants on how to turn online opportunities into real showroom activity.
Lead internet sales performance and appointment creation
Coach the team on what a quality internet response looks like
Drive appointment setting, appointment confirmation, and appointment show performance
Monitor CRM activity, overdue tasks, unworked leads, and follow-up completion
Review lead sources, lead quality, response times, and conversion performance
Partner with Sales Managers and Desk Managers to ensure strong customer handoff
Follow up on missed appointments, unsold showroom traffic, and active opportunities
Identify weak points in the lead process and create action plans to improve performance
Support sales consultants with phone, text, email, and CRM best practices
Help create urgency, accountability, and consistency in how digital customers are handled
A successful Internet Sales Manager will help the store:

Increase appointment set rate
Improve lead response speed and quality
Maintain clean CRM activity with minimal overdue tasks
Create stronger handoffs between internet, sales, desk, and finance
Improve customer experience before the customer ever arrives
This role is not for someone who simply watches leads come in and hopes customers respond. This role is for someone who owns the process of turning online interest into appointments, shows, and sold vehicles.
2+ years automotive internet sales, BDC, sales, or sales management experience preferred

• Prior internet manager, BDC manager, sales manager, or high-performing sales consultant experience strongly preferred
• Strong understanding of CRM usage, lead handling, appointment setting, customer follow-up, and sales process
• Proven ability to coach phone, text, and email communication
• Comfortable reviewing data, reports, lead sources, response times, and conversion metrics
• Ability to work evenings, Saturdays, and dealership retail hours
• Key Performance Areas

Overdue CRM tasks
Appointment set rate
Customer follow-up quality
CRM process execution
Sales consultant / BDC coaching and development
Customer experience and review performance
80,000-$130,000+ annually , based on experience, performance, and results.
Full-time position. Evenings, Saturdays, and dealership retail hours are required.
If you are an internet sales leader who wants ownership, accountability, growth, and the opportunity to help build a stronger dealership culture, we want to talk with you.