Concierge | Part-Time | Flex Shift

Improve your life while changing our residents' life See Career Opportunities STYL Residential is a company where careers are made, and lives are changed. Our focus on improving the lives of the residents we serve and the colleagues we work alongside has fostered an environment of shared success and individual career advancement.
STYL Residential is looking to hire a Part-Time Concierge to join our team in Arlington, VA hiring for the Shift (Sat/Sun - 3pm - 11pm).
STYL Residential is a vertically integrated, owner-operated multifamily real estate company that makes a difference. Our properties are designed to be unique and share the warmth that comes from friendly, well-served communities that we have fostered. Working at STYL is about putting the customer first to create communities that deliver the best value, product, and experience.
The Concierge is responsible for delivering exceptional customer service to residents and guests by acting as the primary point of contact for all inquiries and requests. This role involves coordinating various resident services, providing information about local amenities, and assisting with community events to enhance the resident experience.
Greet Residents and guests Welcome all residents, prospective tenants, and visitors to the community with a friendly and professional demeanor, ensuring a positive first impression.
Respond to phone calls, emails, and in-person requests promptly, directing them to the appropriate team member or resolving the issue directly when possible.
Manage Resident Services: Oversee the scheduling and coordination of community amenities, such as guest suites, the loading dock, and elevator usage for move-ins and move-outs, ensuring smooth operations.
Package Management: Accept and document package deliveries, promptly notifying residents of their arrival and ensuring secure storage until pick-up.
Organize Community Events: Assist in planning, organizing, and executing resident activities and events, fostering a sense of community and engagement among residents.
Provide Local Information: Maintain an up-to-date directory of local services, including restaurants, shops, and delivery options, offering recommendations and information to residents as needed.
Ability to work weekdays and weekends.
Flexible to accommodate varying shift schedules. Customer service experience is preferred, particularly in hospitality or residential services.
Knowledge of local area amenities and services is a plus.
We offer training and development, robust employee benefits, 401k contribution and matching, flexible spending program for transit, medical, dependent care and parking. Maternity and paternity leave, PTO & holidays, we offer a clear path for career advancement with a portfolio that continues to grow nationwide.
The expected hourly range for this position is between $17 and $19.
We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We believe in empowering our team members to reach their full potential and offer a range of training programs to support their professional growth. With a commitment to diversity and inclusion, we embrace the unique perspectives and talents that each individual brings to our organization. Whether you’re starting your journey with us or seeking advancement, our comprehensive career development initiatives ensure that you have the tools and support to excel in your role.

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