Client Service Rep - Part Time

What we strive to create for our employees is a fun but professional work environment that fosters a desire to achieve great service for our customers. Since we are a one-stop shop, we empower everyone to "own" the Team's results and have the power to make decisions that will create that success within our group. Priority Service personnel are well respected throughout the organization because they possess a great understanding of how to treat customers well and the knowledge and resources to get that job done. Sam, VP/Contact Center Manager Location: 601 W 1st Avenue, Spokane, WA 99201. We currently have three full-time positions available (40 hours each) and one part-time position available (25 hours, benefits eligible).
The Contact Center is open Sunday, 10:00am to 7:00pm; Saturday, 8:00am to 7:00pm, and Monday thru Friday 7:00am to 9:00pm. Schedule may vary, must be flexible. Washington Trust Bank is looking for a dynamic candidate for our Priority Service Representative role. You value your personal achievements and working with a team toward success
You value building strong relationships
You have ambition to excel in your career
Provide courteous, professional, accurate customer service
Maintain personal accountability in relation to the team’s goals
Participate in community events
Training:

We provide training for you!
We will help you build the skills to be successful through the complete customer interaction
Successful candidates will be available for full-time training (Monday - Friday, 8am to 5pm) for approximately six weeks from start date.
Provide courteous service to customers, co-workers and other bank employees through prompt response to requests, a willingness to help and friendly service exceeding customer expectations
Maintain broad knowledge of Operations department functions and specific knowledge of Deposit Support and Research functions in order to facilitate follow-up research for customers
Process transactions, stop payments, deposit verification and other assigned duties accurately and in a timely manner
You will be working toward ultimate customer service with other driven professionals like yourself. When faced with those customers whose service needs exceed the capacity of your team, you will have the support of the rest of WTB, the Pacific Northwest’s largest privately held bank.
Pay Range: $20.00 - $26.24 per hour
Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws.