Support Concierge
Silversea
The Shore Concierge is responsible for delivering highly personalized, luxury shore-side services to Silversea guests. The role supports shore excursions, private arrangements, and destination services, ensuring seamless, bespoke experiences ashore while maintaining Silversea’s six-star service standards and high guest satisfaction levels.
The Shore Concierge is responsible for delivering highly personalized, luxury shore-side services to Silversea guests.
Responsibilities
Deliver highly personalized, luxury shore-side services to Silversea guests.
Support shore excursions, private arrangements, and destination services.
Ensure seamless, bespoke experiences ashore while maintaining Silversea’s six-star service standards and high guest satisfaction levels.
Qualifications
Previous experience in luxury hospitality, concierge, or shore excursions (Previous shipboard experience is required.)
Strong administrative and organizational skills with attention to detail.
Proficiency in Word, Excel, Outlook, Fidelio Cruise, and MXP systems.
Fluent English required; additional languages highly valued (e.g., French, German, Italian, Spanish, Portuguese, Mandarin).
Excellent interpersonal skills, polished appearance, and a luxury-mindset approach to service.
Ability to work under pressure, meet deadlines, and adapt to fast-changing port operations.
Valid passport and C1/D visa (or eligibility) preferred.
Required Skills
Guest-centric service attitude
Destination knowledge and curiosity
Multitasking in a fast-paced environment
Cultural sensitivity and discretion
Team collaboration and flexibility
Click the link below to create your profile and apply.
Vacancy posted 4 days ago
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