Head of Recruiting & HR

The Human Resources Manager will lead Legends Global HR operations at New York City Football Club’s new world-class stadium at Etihad Park. This role will be a key leader supporting in delivering an exceptional fan and guest experience. This role is responsible for overseeing all aspects of human resources including recruitment, team member relations, training, compliance, and workforce planning.

The HR Manager will drive HR excellence by ensuring that all team members, processes, and systems are effectively aligned with operational goals. They will play a key role in building a high-performing, service-focused culture, supporting leaders across the business, and ensuring consistent and positive team member experience. This position will also partner closely with leadership to develop and implement people strategies that support both day-to-day operations and long-term success.

Develop and maintain strong partnerships with management ensuring HR strategies, processes and practices are implemented

Lead recruitment and onboarding efforts for full-time, part-time, and seasonal stadium staff

Partner with department leaders to forecast staffing needs for stadium games and special events

Serve as a trusted advisor to managers and team members on HR policies and workplace concerns

Promote a positive, inclusive, and high-performance culture

Develop engagement initiatives to improve retention among part-time/event staff and the full-time workforce

Oversee onboarding and orientation programs tailored to game day operations

Partnership in the processing of worker’s compensation claims, leaves of absences and benefits administration

Must exhibit an active interest in company and venue specific operational knowledge as it relates to providing value added HR business partnership

Demonstrate thought leadership and suitable judgment in making HR related business decisions

Support performance review processes and coach managers on feedback and development

Identify training needs and coordinate professional development programs

Ensure compliance with federal, state, and local labor laws, including wage/hour regulations

Carry out administration tasks aligned with the human resources function

Performance leadership duties to the HR team onsite. Hire, onboard, coach, train and support all HR team members

Support with activities that may be outside of the HR remit during the pre-opening phase as we prepare to open the stadium

Collaborate with other HR professionals within the NY and eastern region to share best practice and support one another

Adheres to the Legends Global and venue company policies

Complete other duties assigned by management

Available to work non-traditional hours (Nights, Weekends & Holidays)

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Previous stadiums and/or sports and entertainment HR experience an advantage

Bachelor’s degree preferred

5+ years of human resources experience in a leadership capacity

Extensive working knowledge of federal, state, and local labor law including worker’s compensation, workplace safety, EEOC, NLRB, and FLSA

Union experience required

Superior computer skills including hands‑on HRIS and ATS experience

Experience with Workday a plus

Demonstrated ability to forge meaningful interpersonal relationships across functions, industries and local communities

Outstanding leadership skills with a high capacity for managing multiple projects simultaneously

Proven ability to influence and gain credibility with all levels of team members and customers, both internal and external

A strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills

Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays including all games and major stadium events

Competitive salary of $90,000 per year, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Occasional travel requirements to other venues if applicable.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

fireworks, voices, and audio systems), flashing lights and extreme heat/cold

Also, this document in no way states or implies that these are the only duties to be performed by the team member occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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