Retail Mortgage Originator

Outside Loan OriginatorCrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.Position Overview:The Outside Loan Originator ("Outside LO") is responsible for maintaining an NMLS license required under the S.A.Act of 2008, originating, and processing real estate mortgage loans in accordance with CrossCountry Mortgage, LLC ("CCM") processes and product guidelines.Source mortgage leads.Analyze potential loan markets and develop referral networks to locate prospects for loans.Market CCM products to individuals and firms, promoting CCM services that may meet customers' needs.Meet with applicants to obtain information for loan applications and answer questions about the process.Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.Generate complete loan applications with corresponding documentation.Improve loan applications and documentation by informing the applicant of additional requirements.Help customers by answering questions and responding to requests.Handle customer complaints and take appropriate action to resolve them.Confer with processing and underwriting to aid in resolving mortgage application problems.Maintain job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.Regularly participate in activities in connection with mortgage sales, including but not limited to attend closings, open houses, and/or conduct CCM seminars/trainings and other lead-generating activities.Mortgage coaching available.Experience with and/or knowledge of retail product philosophy, policy, underwriting, procedures, documentation, and systems.Knowledge of mortgage products and programs.Excellent analytical skills to evaluate credit requests and determine trends in a given marketplace.Proficient in standardized software applications, including Microsoft Word, Excel, PowerPoint and Outlook.CrossCountry Mortgage, LLC offers MORE than a job, we offer a career.