Full Time Front Desk Receptionist

The professionals at the Tescher Eye Center of North Miami Beach, Florida provide each patient with quality vision solutions and exceptional customer service. We help our patients achieve the best vision possible and want them to have an eye care experience that is second to none. Our staff is experienced in all areas of vision care. Our doctors provide comprehensive eye exams for all ages.

What we’re looking for

Individuals that are confident, motivated, and that thrive working in a team environment/atmosphere. We want our team members to make a real difference in our patients’ lives. Versatility and willingness to challenge yourself are key.

The Receptionist is responsible for creating a warm and welcoming environment for all of our patients, inbound/outbound phone calls, scheduling patients, administrative functions, and providing superior customer service.

Job Type

Full-time

Responsibilities

Welcome and identify patient needs

Directly greet and service patients for scheduled appointments as well as impromptu visits

Excellent and professional phone and office etiquette

Verifying and retrieving benefits online for patients prior to appointment

Verify patient insurance and prepare charts

Handle a high volume phone - scheduling and confirming appointments

Assist in Investigating and resolving customer complaints

Experience

Customer Service

Insurance Verification

Ability to thrive in a fast-paced environment

Ability to build rapport with customers

Excellent written and verbal communication skills

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