HR Generalist - Employee Relations & Recruiting

At Community Hospice & Health Services and its affiliates, Community Hospice & Health Services Foundation, and CHI Management, Inc. (Our goal is to provide a wonderful work experience that allows our employees to thrive by feeling engaged and fulfilled each day. CHHS is the largest and oldest nonprofit hospice, palliative care, and support services provider in the Central Valley.

We are proud to indicate that CHHS has been supporting and providing compassionate and quality services to our community since 1979. Our mission is to embrace individuals and families facing life-changing journeys, enhancing quality of life for all. CHHS is accredited by Community Health Accredited Program (CHAP).

REPORTS TO: Director of Human Resources

Responsible for completing a variety of tasks to support the daily operations of the Human Resources department. Including, but not limited to, benefit administration, recruitment and selection, new hire onboarding, workers compensation, resignation/termination processing, and assistance with employee relations. Works closely with management and employees to achieve the organization’s goals and compliance with state and federal regulatory requirements.

Benefit Administration: Assists in communicating and interpreting all benefit changes and policies. Assists with new hire and benefits open enrollment periods. Utilizes Human Resource Information System (HRIS) to tracks and process benefit actions. Employee Relations: Meets with employees to document employee relations matters and provides documentation to the Director of Human Resources (HR) to review the employees concerns and to verify what are possible solutions that may be implemented to resolve matters. Communicates and interprets HR policies and procedures while providing possible remedies to the Director of HR for any employee relations issue that may arise. Promotes effective employee relations processes by assisting managers in addressing employee issues. Demonstrates effective communication and executes HR projects in support of fostering a positive employee environment built on trust and respect. When appropriate facilitates a progressive discipline action approach to address performance and behavioral issues.
Communicates with the Director of HR regarding to leaves of absences that may possibly be denied before denying the leave of absence.
Workers Compensation : Administers workers compensation claims, which includes completing forms and tracking the status of claims. Communicates with employees, supervisors, and the worker’s compensation carrier in regards to claims. HRIS Reports and Maintenance: Maintains input and reports related to Human Resources issues including EEO, staffing, turnover, performance evaluation tracking, DMV Pull Notice reporting and various demographic reports.
Recruitment, Selection, and New Hire Orientation: Responsible for full recruitment cycle which includes but is not limited to receiving position requisitions, posting open positions on a variety of job ad sources, reviews candidate applications and resumes, provides resumes and/or applications to Hiring Managers for viable candidates, schedules interviews, provides interview questions to Hiring Managers, prepares and provides candidates with offer letters. As assigned prepare and execute all hiring paperwork including offer letters and job descriptions, new hire documents, background checks, employment verifications, and letters of employment. Assists with Human Resources New Hire Orientation.
Research compensation standards set by industry and governing bodies to create salary structures for current and new positions within the organization. Respond to HR related questions, redirect and/or provide resolution for inquiries that include, but are not limited to benefits, payroll, paid time off requests and LOA’s. Reviews job descriptions, handbooks, policy development, etc. Processes end of work documents and requests final paychecks. Before the employee leaves the organization, reviews with the Director of Human Resources the outcome of the end of employment exit interview to verify if follow-up is needed.
Conducts individual or group presentations related to benefits, leaves of absence, workers compensation, recruitment and selection, time and attendance management, and other human resources topics as assigned.
Generates reports regarding to recruitment and selection, leaves of absences, workers compensation, compensation, and benefits.
Performs other various duties and manages assigned projects to support the Human Resources Department and the organization.
Follows all Community Hospice and related organizational policies and procedures including, but not limited to, safety, infection control, privacy and confidentiality, and HIPAA.

Ability to consistently understand complex labor law and employee relations; Ability to retain personal objectivity, when dealing with emotionally charged situations pertaining to and personnel issues.
Ability to follow policies and procedures, and to document and remember precedents that have been set.
Ability to consistently respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
Maintain and protect confidential data with great discretion, judgment, and professionalism. Ability to handle confidential information and disseminate appropriate information to coworkers and other departments.
Ability to handle multiple projects and tasks simultaneously.

AA degree with 4 years of experience or Bachelor’s degree with 2 years of experience. A degree in Business Administration, with a concentration in human resources or a related field is highly preferred. Certification in Human Resources desired.
Progressive experience in a related position within a Human Resources Department is required.