Customer Service Officers

Service Advisor – Arlington Nissan

Arlington Nissan is growing, and we are looking for a strong Service Advisor to join our service team.

We need a professional, motivated, customer‑focused advisor who understands that the service drive is one of the most important parts of the dealership. The right person can build trust with customers, communicate clearly, sell needed maintenance and repairs, and help create a smooth experience from write‑up to delivery.

This is a great opportunity for someone with dealership service advisor experience or a strong automotive/customer service background who is ready to grow.

We are looking for a Service Advisor who is organized, energetic, and accountable. You must be able to handle a fast‑paced service lane, communicate with technicians, follow up with customers, and present recommendations professionally.

The right candidate understands that great service is built on communication, urgency, trust, and follow‑through.

Greet customers promptly and professionally in the service drive.

Write accurate repair orders and document customer concerns clearly.

Communicate with technicians, parts, and management to keep work moving.

Provide customers with updates throughout the repair process.

Review multi‑point inspections and help customers make informed decisions.

Build long‑term relationships with customers.

Help maintain strong CSI/customer satisfaction.

Support service department sales, retention, and profitability goals.

Service Advisor experience preferred.

Strong communication and customer service skills.

Ability to multitask in a busy service department.

Arlington Nissan is part of the Rohrman Automotive Group and is focused on growth, customer satisfaction, and building a winning service department.

Competitive pay plan based on experience and performance

Steady customer traffic

Career growth opportunities

Medical, dental, vision, etc. Paid Time Off (PTO): Includes paid holidays and vacation after 90 days of full‑time employment.

Paid Maternity & Paternity Leave: Support for new mothers and fathers.

Opportunity to grow within Arlington Nissan and the Rohrman Automotive Group

This position is ideal for someone who knows how to take care of customers, sell with integrity, and stay organized under pressure. We want someone who can help drive the service department forward while creating a better experience for every customer.

Apply today to join Arlington Nissan as a Service Advisor.

If you are a motivated Service Advisor who wants to earn, grow, and be part of a strong dealership team, we want to talk to you.

About Rohrman Automotive Group

Rohrman Automotive Group is one of the Midwest's most respected dealership groups, with locations across Indiana, Illinois, and Wisconsin representing a wide range of top automotive brands. We are a family‑rooted organization built on a culture of accountability, performance, and people.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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