E-Commerce Sales - eCommerce Salesperson

Sales Associate - The Mall at Green Hills
Join to apply for the Sales Associate - The Mall at Green Hills role at J. Our Brand J. Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to help its customers move through a full life with ease. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind: keep it simple and make it matter. Jill offers a high‑touch customer experience through over 200 stores nationwide and a robust e‑commerce platform. The Sales Associate is a member of a talented team that provides service that is unique to our customers’ needs. Associates build genuine connections and loyalty with customers and help them build an entire wardrobe. The role requires a high level of customer service support with product expertise and advanced selling skills. Sales associates also ensure the store environment and visual merchandising standards are consistently maintained.

Sales Generation and Performance

Responsible for achieving individual and team sales and productivity performance goals

Greet customers promptly and genuinely, and re‑engage appropriately

Build customer loyalty by creating genuine connections with customers

Conduct company‑sponsored outreach to acquire new customers and increase shopping visits

Provide helpful service that is unique to their needs, greeting customers promptly and genuinely

Customer Service

Guide customers to looks that flatter

Assist customers in building great wardrobes by providing guiding, helpful service and advice, suggesting layering and accessorizing options

Help customers build an entire wardrobe that is easy, versatile and trend‑right

Jill translates them for our customers

Visual Merchandising

Assist with floor set execution and ongoing re‑merchandising of the store

Maintain excellent visual standards

Replenish the sales floor according to minimum product level standards

Participate in all operational functions: marketing, product processing and replenishment, markdowns and promotions, store cleanliness and backroom organization

Comply with company policies and procedures, ensure a safe environment and protect company assets

Previous work experience in a retail environment, women’s specialty retail experience preferred

Point of sale system, technical experience

Connections within the community preferred

Jill brand; Proven sales and customer service skills

Strong style, merchandising and wardrobing skills

Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy‑related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status, or any other legally protected status. If you need to inquire about an accommodation to assist with completing the application process, please email Talent.