Temp EA

On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide. The Executive Assistant is responsible for providing executive administrative support to the SVP, Disability Service & Operation. Must be able to work independently with minimal supervision and demonstrate excellent interpersonal and communication skills, both verbal and written. Manage domestic and international travel and accommodation arrangements and prepare expense reports involving currency conversion.

Effectively manage Microsoft Outlook calendar and inbox.

prepare related materials / correspondence; arrange and coordinate complex travel itineraries.

Process expense reports and vendor invoices for reimbursement/payments and reconciliation.

Interface with senior leaders, executive assistants of senior leaders, at all levels of the organization, both within and outside the company.

Coordinate various on-site and off-site meetings and engage with Conference & Event Planning.

Strong PC skills, including high proficiency in Microsoft Office Suite: Outlook, PowerPoint, Word, Excel, WebEx and internet skills.

• Exceptional customer service capabilities. Demonstrated ability to work to a high-quality standard.
• Well-developed written, communication and inter-personal skills; Discretion in handling confidential materials/information.

Experience preparing executive-level presentations, materials, and communications

Experience coordinating complex travel, events, and cross-functional meetings (including hybrid/global teams)

Experience providing light project coordination or supporting strategic initiatives

Prior exposure to Financial Services or similarly regulated environments

Bachelor’s degree or equivalent professional experience

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s [1] #AllTogetherPossible. MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").

If you need an accommodation due to a disability, please email us at View email address on click.appcast.io information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at View email address on click.appcast.io information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.