Front Desk Receptionist (Hourly, Full-Time)

About Sweetgrass Plastic Surgery & Med Spa
Sweetgrass Plastic Surgery & Med Spa combines advanced medical aesthetics with a luxury spa experience. Our mission is to help clients look and feel their best through excellence, care and genuine hospitality.
We are seeking a friendly, professional and highly organised Front Desk Receptionist / Patient Services Representative to be a welcoming first point of contact for our patients.
You will support patients throughout their visit by managing check-ins, appointments, telephone enquiries and administrative tasks. You will work closely with clinical and administrative colleagues to help create a smooth, positive and professional patient experience.
This position may suit someone who has strong customer service and organisational skills, enjoys helping people and is comfortable working in a fast-paced medical-office environment.
Front desk and patient support
Provide excellent customer service while helping to manage patient flow.
Monitor the waiting room and help maintain a comfortable environment.
Answer and route incoming telephone calls in a friendly and professional manner.
Administrative support
Maintain medical charts, patient files and records.
Complete data entry, filing and basic office-organisation tasks.
Use Microsoft Word, Microsoft Excel and scheduling software as required.
Support team members with general office duties.
Assist with special projects as needed.
At least two years’ experience in a customer service, administrative, front desk or reception role.
High school diploma or equivalent.
Computer proficiency, including experience using Microsoft Word and Microsoft Excel.
Ability to work on-site in Mount Pleasant, SC.
Availability to work Monday to Friday.
Previous experience in a medical, dental, spa or similar working environment.

15.00-$25.00 per hour.

• Dental insurance.
• Health insurance.
• This is a full-time, on-site position based in between Mount Pleasant & Nexston South Carolina.