Head of Programme Management

38940 High Point Medical Center - Quality Assurance

38940 High Point Medical Center - Quality Assurance

Full time

Monday-Friday

Will need to have availability for an occasional Saturday

Some travel required

Bachelor's Degree in Nursing

Previous quality improvement experience

Lead the development, implementation, and evaluation of evidence-based stroke care protocols, clinical guidelines, and quality improvement initiatives to ensure optimal patient outcomes.

Coordinate comprehensive stroke patient care across the continuum, serving as a liaison among physicians, nursing staff, ancillary departments, patients, and families to promote seamless, patient-centered care.

Monitor, collect, analyze, and report stroke program data, quality metrics, and performance outcomes to drive continuous program improvement and regulatory compliance.

Develop and deliver education programs for healthcare professionals, patients, families, and the community focused on stroke prevention, recognition, treatment, and recovery.

Serve as a clinical resource and consultant for staff, supporting ongoing competency development, evidence-based practice, and interdisciplinary collaboration.

Manage stroke patient follow-up, discharge coordination, support groups, and community resources to enhance recovery, education, and long‑term outcomes.

Support clinical research and grant opportunities by identifying eligible patients, coordinating clinical trial participation, and assisting with program development funding initiatives.

Promote quality, cost-effective care through case management, resource utilization, care coordination, and performance excellence across multiple care settings.

Uphold exceptional customer service standards while fostering strong relationships with patients, families, physicians, and healthcare team members.

Computer skills, including data entry and report generation functions.

Database experience desirable

Travel to alternative care delivery sites is required

For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

Premium pay such as shift, on call, and more based on a teammate's job

Opportunity for annual increases based on performance

Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

Flexible Spending Accounts for eligible health care and dependent care expenses

Defined contribution retirement plans with employer match and other financial wellness programs

full-time, part-time, per diem, temporary, etc.); Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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