Head of Facility Management

Facilities ManagerTopgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back.We are looking for a Facilities Manager who takes full ownership of the physical environment. Someone who understands that the guest experience starts when they pull into the parking lot, and that a well-maintained facility reflects the standards the whole team holds. Reactive maintenance is a last resort. Proactive leadership is the expectation.If you take pride in a facility that is always ready, this is the role that matters.The RoleThe Facilities Manager leads the Facilities team in maintaining and improving every aspect of the venue; from the game system and entertainment technology to HVAC, electrical, plumbing, building systems, and grounds.This role is responsible for the team that makes the venue safe, functional, and visually excellent every day. The Facilities Manager owns hiring, scheduling, developing, and building a strong team, while managing department budgets, inventory, vendor relationships, and full regulatory compliance.As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons.What You Will DoLead the Facilities TeamCoach, develop, and drive engagement with Facilities Team members and PortersEnsure all team members are adequately trained, equipped, and held to a high standardDelegate tasks clearly and follow up to ensure timely, quality completionBuild a team culture of pride, ownership, and proactive problem solvingManage Venue Maintenance and OperationsOversee the maintenance, repair, and replacement of all equipment, systems, and infrastructureMonitor the operation and proper use of all equipment, building systems, and technologyManage use and inventory of spare parts, maintenance supplies, and equipmentCollaborate with the Operations team on building and grounds maintenance prioritiesControl Costs and ComplianceControl department budgets and spending with accountability for fiscal performanceMaintain all safety, health, and environmental policies and proceduresEnsure all city, county, state, and federal maintenance regulations are metMaintain a clean driving record and manage vendor relationships effectivelyUphold Safety and StandardsProactively identify and address maintenance issues before they impact guests or team membersEnsure facilities standards support the overall guest experienceDemonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and CaringCore Competencies for SuccessDrives Results | Consistently achieving results, even under tough circumstances.Ensures Accountability | Holding self and others accountable to meet commitments.Plans and Aligns | Planning and prioritizing work to meet commitments aligned with organizational goals.Build Effective Teams | Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.Qualifications3+ years of facilities management experience for a large or multi-unit venueCertificate and two years of documentable HVAC or electrical journeyman-level experienceKnowledge of welding, soldering, building maintenance, construction, and mechanical/electrical repairExperience building and leading a team, highly preferredHigh school diploma or equivalentMust have a clean driving recordExcellent communication, time management, and organizational skillsAvailability to work varied shifts, including evenings, weekends, and holidaysMust be 21 years of age or older as required by state or local lawPhysical RequirementsThe following physical demands are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to sit occasionally for administrative and scheduling tasks including computer and keyboard useAbility to stand and walk frequently throughout the full shiftAbility to speak and listen clearly throughout the shift with team members, vendors, and leadershipNear and far visual acuity required; corrective lenses acceptableAbility to lift and carry items up to 50 lb. frequently; occasional team lifts above 50 lb.Ability to frequently bend, stoop, kneel, crouch, and reach overhead and at or below shoulder levelAbility to work at varying heights including above six feet requiring balance and head-to-toe body controlAbility to navigate and work within tight, restricted, and low-clearance spaces requiring sustained kneeling, crouching, and crawling positionsAbility to grip, manipulate, and control hand and power tools requiring manual dexterity and upper body strengthAbility to operate seated motorized equipment including a Kubota UTV requiring hand-foot coordination and sustained alertnessAbility to work in and transition between extreme temperature environments including high heat and freezing conditions for extended periods outdoorsAbility to work in environments with elevated noise levels requiring the use of hearing protectionSounds like a fit? We cannot wait to meet with you!Compensation DetailsAt Topgolf, we regularly evaluate market data to ensure our compensation programs remain competitive and aligned with the markets we serve. Individual compensation is determined based on factors such as relevant experience, skills, qualifications, and geographic location.Base Salary Range: $62,600.00 - $69,700.00 - $83,712.00 AnnualIn addition to base salary, this role is eligible to participate in Topgolf's bonus incentive program.BenefitsFree Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that's just for starters for those who qualify. View team member benefits here.