Front Desk Receptionist WEEKEND NEEDED

Marriott

Position Information Location: JW Marriott Austin

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Front Desk Agent, you will be the first point of contact for guests, ensuring their stay begins with a warm welcome and ends with exceptional service.

Provide the highest quality of service to guests, anticipating and exceeding their expectations.

Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures.

Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings.

Ensure security and confidentiality of all guest and hotel information.

Effectively respond to and resolve guest concerns or complaints.

A passion for customer service.

The ability to be flexible and adapt to any situation.

A desire to work as part of the front desk team.

Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary.

Medical, Dental, and Vision insurance (starting Day 1)

Life Insurance and Disability Insurance
Employee Assistance Program (EAP)
Unlimited referral bonuses
Leadership development and tuition reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences
Multiple hotels in each market = more opportunities for growth

We value diversity and are committed to creating an inclusive environment for all associates.

Apply

Vacancy posted 2 days ago

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