Head of Operations & Business Management

Hey, Lansing! We are searching for an Operations Manager to join our Lansing Team! Initial hiring pay range (based on location, experience, etc.): $23 / hour with MONTHLY guaranteed bonus + Weekly Pay!

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest‑growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

Benefits offered for all Full‑time Restaurant Managers

Company‑provided Life and Disability insurance

Hospital Indemnity, Accident and Critical Illness

401(k) With Employer Match (age 21 & older)

Access to financial advisors for budget and retirement planning

Tuition Reimbursement

Crewmember Assistance Program

Pet Insurance

Perks & Rewards for Restaurant Managers

Weekly Pay!

Competitive pay + monthly bonus

Paid Time Off & Sick time

8 paid Holidays a year

Early closure for company events

Casual Work Attire

Perkspot Employee Discount Programs

Your Role at Raising Cane’s

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane’s standards and culture in all areas of Restaurant operations.

Your Impact and Responsibilities

Executes Restaurant operations functions

Acts as manager on duty and opens and closes the Restaurant

Manages cash handling and ensures accountability

Enforces Raising Cane’s policies and standards

Executes shift management meeting Raising Cane’s operations and safety standards

Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed

Deploys Crewmembers during a shift

Provides exemplary customer service

Utilizes reward and recognition program for the Crewmembers in the Restaurant

Authorizes employee functions requiring manager approval (e.g. discounts, promotions, time‑clock overrides, etc.)

Ensures cleanliness of the Restaurant and keeps the facility in good working order

Completes other duties as assigned

Essential Functions

Lift and carry up to 50 lbs., bend, kneel, twist, and reach overhead or below the waist

Navigate stairs, move quickly, and stay on your feed throughout the shift

Take orders accurately, process payments efficiently, and communicate clearly

Work safely around hot cooking equipment, cleaning supplies, and common ingredients like oil and flour

Maintain a clean, safe Restaurant while following all food safety and company procedures

Occasionally drive on behalf of the Company for work‑related purposes when required by business needs

Qualifications

Required Qualifications

Must be 18 years of age or older

High school diploma or equivalent required

3+ years of Restaurant or retail management experience

Possess a valid, state‑issued driver’s license

Must complete all required Raising Cane’s company training programs

Able to work a variety of shifts including days, evenings and weekends and travel as needed for work‑related functions and training

Detail‑oriented, organized and able to manage multiple priorities that may be constantly changing

Self‑driven, flexible, and energetic with strong analytical, written and verbal communication skills

Able to recognize and analyze problems, set goals, create and convert plans into action to solve problems

Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly

Preferred Qualifications

New Restaurant opening experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

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