Lead Waiter / Waitress (DAY/EVENING SHIFT)

Be part of a unique hotel: C. Sage is committed to supporting the personal and professional growth of its employees and helping team members reach their full potential. A creative and entrepreneurial environment: We value people who are creative, independent, take initiative, and are not afraid to bring new ideas to the table. Make an impact in the community: Sage encourages its team members to make a positive impact in the communities where they live and work. Hilton + Sage experience: Baldwin means being part of a Curio Collection by Hilton hotel and Sage Hospitality Group. With multiple departments, including rooms, food & beverage, restaurants, bars, and events, team members have opportunities to develop their skills and grow within hospitality. Depending on the position, benefits may include 401(k), PTO, holidays, medical and dental insurance, and opportunities for career development.
Insure all standards are being adhered to within the Corner Office and SRG expectations. Be liaison between servers and management to insure SOP's and SRG standards are being followed. Assist with Server programs and incentive.
Full set up and tear down of each service.
Lead and guide fellow servers to be the best.
Keep station neat and clean while servicing guest per established policies and procedures.
Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
Be vocal in pre shifts and throughout the shifts helping other staff members stay on point, educated and delivering on our brand promise.
Break down buffets or other special food service tables and equipment.
Assist management team in all areas as a supervisor when manager is not present.
Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
Keep kitchen area & all storage areas clean according to policies set forth by management.
Clearly and timely communicate needs and concerns to MOD.
Hours: Flexible; Education/Formal Training
Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Continuous standing required to service guest functions; Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid time off for vacation, sick time, and holidays
Employee assistance program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more.