Receptionist/Front Desk Services

Receptionist (Medical/Dental/Mental Health)
The Receptionist (Medical/Dental/Mental Health) receives and registers patients; makes/cancels appointments; provides referrals to other departments or services; helps walk-in patients obtain appropriate appointments or services; facilitates patient flow; assists patients in completing required documents; retrieves and files medical charts. Will provide service to; Medical, Dental, and Mental Health.
Benefits:

• Free Medical, Dental & Vision
• 13 Paid Holidays + PTO
• 403 (B) retirement match
• Life Insurance, EAP
• Tuition Reimbursement
• SEIU Union
• Flexible Spending Account
• Continued workforce development & training
• Succession plans & growth within

~ High School or GED

Experience: (Required)

Bilingual (English/Spanish)
Proficient Microsoft Office
EHR- Electronic Health Record (Preferred)
PMS- Practice Management System (Preferred)
Good organizational skills
Essential Duties and Responsibilities

Meets and greets patients; announces, directs, and/or escorts to the appropriate area.
Answers, screens, and directs calls on a multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager.
Must be able to cope in a "fast-paced" environment.
Organizes and maintains file system; files correspondence and other records.
Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized.
Input patient information and demographics into the computer system.
Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Ability to effectively communicate with people at all levels and from various backgrounds.
Understand and respond to a diverse population.
Perform some repetitive motion activities.
Pull Medical/Dental/Mental Health charts.
Process Patient Registration.
Maintain patient flow and reduce waiting time as much as possible.
May schedule appointments for patients and specialty care.
May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing.
Collect co-payments and/or fees and donations.
Handles other duties as requested by the Clinical Manager.
Handles billing for Medical/Dental/Mental.
Electronic Health Record (EHR) inputting prescriptions and patient charts.
Practice Management System (PMS) Registration, Scheduling, and Billing.
St. John's Community Health is an Equal Employment Opportunity employer