HR Generalist - Employee Relations & Recruiting

HR Generalist

As one of the nation’s largest suppliers of appliance and HVAC parts, we like to do things a little differently. At Encompass, we believe in building a team that feels more like family—not the kind you see once a year, but the kind you count on every day.

We serve both businesses and consumers through our B2B and B2C divisions, helping repair technicians, manufacturers, home warranty providers, and DIYers get the parts they need—fast and securely. As Parts Town Home, we’re part of the powerhouse Parts Town family, bringing innovation, exceptional service, and a commitment to a safe and efficient work environment in the residential parts space.

First and foremost, we’re looking for people who live our core values and prioritize customer service - that’s key. We’re proud to be recognized for our growth and innovation, and we’re always looking for driven team players who are ready to roll up their sleeves, go the extra mile, and help maintain a culture where safety and excellence go hand in hand. Team member appreciation events and recognition programs
Casual dress code
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered !
As a Human Resources Generalist, you will be helping Encompass team members with all benefits, employee relations and payroll questions serving as a primarily point of contact for our Clifton Park Fulfillment Center. Interacting with all levels of team members , this unique and fast-paced role will provide a challenging opportunity for the right person who strives to increase their expertise and knowledge base of Human Resources. Provide ongoing support and fast response to all employee relations inquiries that require deep subject matter knowledge (employee complaints, investigations, employee counseling and leadership coaching, leave of absence, exit interviews, etc.)
Serve as a primary contact, for team members on all HR related questions (all benefits, payroll, and employee relations)
Lead a variety of projects and initiatives (culture events, wellness programs, HR reports, implementations, process improvement, etc.)
Utilize HRIS (Ceridian Dayforce) and work management tracking tool (Jira) into day-to-day activities
Provide recruiting support for the Encompass team as needed including sourcing, interviewing, hiring events and onboarding talent
Assist Human Resources Team with special projects and initiatives

You share our values – Safety, Integrity, Community, Passion, Courage, and Innovation resonate with you.
You have 3 +years of Human Resources experience in a fast-paced environment
You are an Employee Relations expert and are able to handle investigations, manager and team member coaching, performance management and difficult conversations situations with ease
You can adapt to and drive change in a fast-paced environment, helping others move through the change curve
You are an Excel pro, spreadsheets tell stories to you and help you formulate a plan
You are willing to be on-site Monday-Friday, 8:00 am – 5:00 pm

Encompass is a pay for performance-company. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid holidays, paid parental leave, and professional development opportunities.

welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.