Head of Accounting (Remote)

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

We are seeking a detail-oriented and hands‑on Manager of Accounting to oversee daily accounting operations and ensure accurate financial reporting. This role is dedicated to supporting our MarketForce team , playing a critical part in maintaining compliance, driving efficiency, and delivering timely, actionable financial insights.

The ideal candidate is a proactive leader who thrives in a fast-paced, service-oriented environment and brings a strong foundation in accounting best practices. You’ll lead a team of professionals, manage the month‑end close process, and collaborate with stakeholders to ensure financial data integrity and operational success.

Manage the day‑to‑day accounting functions for MarketForce, including general ledger activities, reconciliations, and journal entries.

Prepare and review financial reports, statements, and variance analyses for accuracy and completeness.

Maintain compliance with internal policies, accounting standards (GAAP/IFRS), and audit requirements.

Monitor and improve accounting processes and systems to increase accuracy and efficiency.

Support internal and external audits by preparing required documentation and responding to audit inquiries.

Collaborate with FP&A, operations, and other cross‑functional teams to provide financial insights and support business initiatives.

Assist in the implementation of new accounting standards, process improvements, and technology tools.

Ensure data consistency, reporting accuracy, and clear documentation across all financial records.

Support the Director of Accounting with strategic initiatives, special projects, and ad‑hoc reporting.

Bachelor’s degree in Accounting, Finance, or related field; 6+ years of progressive accounting experience, with at least 2 years in a supervisory or managerial role.

Strong understanding of accounting principles, financial reporting standards, and internal controls.

SAP, Oracle, NetSuite) and Microsoft Excel.

Paid Time Off: Earn PTO and paid holidays to take the time you need.

Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!

Health Benefits: Full‑time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Retirement Savings: Secure your future with retirement savings programs, where available.

Disability Insurance: Short‑term disability coverage is available to help protect you during unexpected challenges.

Life Insurance: Access life insurance options to safeguard your loved ones.

Paid Training: Casual Dress Code: Be comfortable while you work.

While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

#