Part-Time Receptionist - Front Desk

Front Desk Receptionist - Part Time America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation eyewear and eye care into one excellent experience at a single low price.

We help people by making quality eye care and eyewear more affordable and accessible.

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.

How would you like Sundays off? Yes, every Sunday we're closed!

Ensures high quality customer service while following all safety protocols.

Ensures a smooth flow of customers through the store.

Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.

Processes and understands managed care plans while obtaining document information from the insurance company as needed.

Provides customers basic and accurate information.

Checks order status and notifies customers when orders are in or of any delays.

Keeps reception area tidy and presentable with all necessary materials.

Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.

Experience as a Receptionist, Front Office Representative or similar role preferred but not required.

0-2 years related experience or training preferred.

Experience handling multiple phone lines preferred.

Strong customer service skills required

Education: High School Diploma or equivalent.

Additional Information At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future. 401k retirement savings with company match and stock purchase plan

College scholarship program

Training programs available

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.