Part-time Mental Health Front Desk Receptionist

Are you a compassionate, organized individual with excellent communication skills? We are looking for a Front Desk Receptionist to join our team at Assurance of Hope Institute Inc., a trusted mental health agency dedicated to providing exceptional care and support to our clients. As the first point of contact for our clients, you will play a critical role in ensuring smooth operations and providing a welcoming environment. If you are dedicated to helping others and thrive in a fast-paced, client-focused setting, we want to hear from you This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date.

Maintain organized records and files, including proofreading documents for accuracy. Handle client intake, ensuring accurate collection of personal and insurance information.

Manage a busy switchboard, answering calls, directing inquiries, and taking messages as necessary.

Perform general administrative duties such as filing, faxing, and handling incoming/outgoing mail.

Support the Clinical Department and other staff as needed to ensure efficient office operations.

Handle clerical duties such as filing, scanning, and organizing office supplies.

Should be willing to complete prior authorization on cover My Meds Portal, when necessary. (Associate’s or Bachelor’s degree preferred.

Previous experience in a front desk or administrative role, preferably in a healthcare or mental health setting.

Proficiency in Microsoft Office Suite and experience with scheduling software.

Bilingual (Spanish/Haitian Creole)*

Three Days weekly (9:00am - 5:00pm) and Every Other Saturday (9:00am - 5:00pm).

If you are a motivated individual looking to contribute to a dynamic team while enhancing your professional skills, we encourage you to apply for the Front Desk Receptionist position.

Job Type: Part-time