Medical Records Office Receptionist
Medical Office, Flatiron Area
Job Description
Job Description Our patient-focused medical practice is seeking a welcoming and organized Front Desk Receptionist to be the first point of contact for patients. The ideal candidate is dependable, detail-oriented, and enjoys providing excellent customer service while supporting a collaborative clinical team.
Responsibilities
Greet patients in person and over the phone
Manage incoming calls
Schedule and confirm appointments using our electronic medical record (EMR) system
Verify insurance coverage
Update patient demographics and maintain accurate records
Check patients in and out
Collect co-pays and outstanding balances
Process referrals and authorizations
Support smooth patient flow throughout the day
Maintain patient confidentiality and adhere to HIPAA guidelines
Assist with general administrative tasks as needed
Qualifications & Requirements
At least 3 years of front desk experience in a medical setting
Understanding of insurance plans, including HMO, PPO, EPO, and POS
EMR experience required; athenahealth experience preferred
Strong communication and customer service skills
Strong organizational and multitasking skills
Dependable and detail-oriented
Vacancy posted 2 days ago
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