Coding Compliance Liaison

You are an expert facilitator: you open doors, foster communication, and bridge the gap.

The Patient Access Liaison (PAL) will support Syneos Health and Johnson & Johnson partnership in promoting CAPLYTA, managing designated accounts across an assigned geography.

The Patient Access Liaison will execute the collaborative territory strategic plan through partnership with internal and external stakeholders, which may include sales, market access, and other collaboration partners. Responsibilities include ensuring understanding of reimbursement process, field reimbursement services, and patient support programs. The Patient Access Liaison will also work on patient-level reimbursement issue resolution.

Educate HCPs on reimbursement processes, claims submissions, procedures, and coding requirements of payer organizations (local payers, government payers, etc.)

Collaborate with field support team members such as sales representatives and key account managers and serve as reimbursement expert for the local team

Analyze reimbursement and access issues and act as the local access and reimbursement resource for other field force personnel and region management

Proactively provide approved education to defined accounts within a given territory on matters related to reimbursement, access and coverage to facilitate appropriate patient access

Execute business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training

4+ years of pharmaceutical, biotech, or medical device experience

• 2+ years of experience in reimbursement is required
• Ability to solve access issues related to both specialty pharmacy and medical benefit products
• In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

By joining one of our commercial teams, you’re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.