Head of Client Support Services

The City of Missouri City seeks an experienced, hands-on, and service-oriented Internal Services Director to lead the City’s fleet, facilities, asset management, and ADA compliance functions. While the official title is Internal Services Director, this is primarily a fleet and facilities leadership role responsible for ensuring that City vehicles, equipment, buildings, and related assets are safe, reliable, accessible, and operationally ready. The Director oversees fleet management, facilities maintenance, building maintenance, contracted custodial services, capital maintenance planning, preventive maintenance, vendor coordination, departmental budgeting, and related internal support services. The Director serves as a member of the City’s leadership team and reports to the City Manager or designee.
The Internal Services Director will serveas the City’s ADA Coordinator, responsiblefor supporting citywide ADA compliance,accessibility improvements, and theimplementation of the City’s ADA TransitionPlan. This work requires coordination acrossdepartments to identify needs,support compliance efforts, andhelp ensure City facilities,programs, services, andpublic spaces remainaccessible.
The next Director will helplead several importantoperational and capitalpriorities, including the FY26fleet purchase program, the CityGolf Club and Golf Course remodel,and HVAC projects involving the PoliceDepartment, Parks & Recreation, Golf Club, andCity Hall.
The ideal candidate will bring both a strategic perspective and practical experiencemanaging the infrastructure, equipment,facilities, and internal support systems thatallow departments to serve the communityeffectively.
Minimum qualifications include A bachelor’s degree from an accredited college or university in Public Administration, Business Management, Engineering, Facilities Management, or a related field
At least seven years of progressively responsible experience in fleet and/or facilities operations, including three or more years managing fleet, facilities, maintenance, or related operational functions
Preferred qualifications include A master’s degree
Local government or municipal experience
Certified Automotive Fleet Manager
Certified Facility Manager or equivalent
Project Management Professional
The ideal candidate will understand municipalfleet and facilities operations, asset lifecycleplanning, preventive maintenance, capitalmaintenance planning, budgeting, costanalysis, procurement, vendor management,customer service, and emergency readiness.
This individual must be comfortable workingwith City leadership, department directors,employees, contractors, vendors, electedofficials, and the public. Experience with ADA compliance, accessibilityimprovements, facility assessments, capitalplanning, or public-sector compliance programsis important. The ideal candidate shouldunderstand the importance of accessibility,documentation, interdepartmental coordination,and practical implementation of improvementsthat support the City’s ADA Transition Plan.
The successful candidate will be a collaborative, accountable, and service-orientedleader who can strengthen systems, supportemployees, advance continuous improvement,and ensure that fleet, facilities, accessibility,and asset management functions remainaligned with the City’s long-term operationalneeds.

#J-18808-Ljbffr Gfoat