Head of Operations & Business Management

Director Operations

At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic & talented Director of Operations to be responsible for executing overall operational strategy, overseeing the Business Unit P&L and business metrics and driving accountability of back-office teams in support of the Business Unit. The Director, Operations leads performance management, strategic planning, budgeting and forecasting initiatives, in addition to problem-solving and process development. Results will be attained through ensuring alignment between the operational capabilities of the organization with the business performance goals.

Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry!

Full-Time Benefits (Medical, Dental, Vision, Life)

• Training and Career Development
• Responsibilities will include research, validation and optimization of operations data from due diligence during M&A, the creation of business development materials, identifying opportunities across clients and being involved in the development of new products within the division (project management, design, product testing, etc.).

Establish asset management capabilities within teams.

Capture and manage data for teams around forecasting, financials actuals, employee retention, revenue per employee, YOY financials and operational trending and customer satisfaction.

Make adjustments and optimize service quality to maximize our one-to-one consumer interactions.

Bachelor's Degree or equivalent experience required; MBA Degree or equivalent experience preferred

• 8+ years of general/leadership experience in an operations environment, including P&L responsibility (budgeting, forecasting, etc.)
• Previous experience managing 10+ direct reports; Ability to manage and develop a team of 10 or more employees, including direct and indirect reports
• Must be able to effectively handle multiple tasks and projects simultaneously in a highly complex environment