Head of Operations & Business Management

Job Title: Operations Manager Location: St. Louis (Clayton), Missouri Employment Type: Full-Time, Exempt Reports to: President and Board of Directors Education: Bachelor’s Degree or equivalent experience required; MBA preferred Experience: 4-10 years of law firm experience About Us: Paule, Camazine & Blumenthal is seeking a highly skilled Operations Manager to drive our internal processes and support our strategic goals. Position Summary: The Operations Manager will oversee and coordinate the internal activities of the organization to ensure effective operations in line with the company's policies, goals, and objectives. This role involves managing various departments including Software and Systems, Facilities, Records Management, and Office Services. The ideal candidate will have a strong background in information management, operational management, a strategic mindset, and the ability to lead and inspire teams. Direct and evaluate the effectiveness of the organization's operational infrastructure, including software and systems management, facilities, records management, and office services. - Collaborate with the administrative team to develop and implement systems, processes, and personnel plans aligned with the firm’s objectives. - Establish and enforce operating policies consistent with the President’s and Board’s objectives. - Prepare short-term and long-range plans, as well as budgets, to meet the firm's strategic objectives. - Regularly evaluate and report on the overall performance of operations to the President and Board of Directors. - Ensure compliance with local, state, and federal regulations governing business operations. Required Competencies: - Problem Solving: Demonstrate the ability to identify and resolve issues quickly and effectively, utilizing data and team problem-solving techniques. - Analytical Skills: Ability to synthesize complex information, research data, and design workflows. - Project Management: Proven track record of developing and coordinating project plans, ensuring projects are completed on time and within budget. - Continuously seek opportunities for personal and professional growth, sharing knowledge and expertise with others. - Leadership & Management: Ability to inspire and lead teams, manage performance, and align operations with strategic goals. - Business Acumen: Understand the business implications of decisions and demonstrate a focus on profitability and strategic alignment. Bachelor’s degree or equivalent experience required; Experience: 4-10 years of law firm or related experience in operational management or equivalent combination of education and experience. - Proficient in Microsoft Office Suite, especially Word and Excel; familiarity with ProLaw accounting software is a plus. The Operations Manager will manage non-supervisory employees within the Operations Team. Responsibilities include participating in interviews, offering hiring recommendations to President and Human Resources, training, performance management, and conflict resolution. We celebrate diversity and are committed to creating an inclusive environment for all employees.