REMOTE POSITION / CLAIMS PROCESSOR

Claims Analyst FL - CV08CE
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

As a Hartford Global Specialty - Financial Lines entry level Claims Analyst in our Employment Practices Liability (“EPL”) unit, you will be responsible for handling an inventory of claims-made, large company, middle market and small commercial EPL claims, many of which are Charges with the Equal Employment Opportunity Commission or similar State agencies. This role will also provide support to EPL Team Leader and other EPL team members requiring assistance and/or information in the management of claims of higher complexity and/or exposure.

Responsibilities include all aspects of claim file management including but not limited to:

Accurately analyzing and determining coverage, liability and damages based upon the facts of each claim;

Proactively managing caseload including evaluation of overall exposure and identification of potential financial impact to the policy, leading to the development of effective file strategy and sound reserve rationale;

Proactively manage litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review;

Developing and implementing resolution strategies to achieve high quality outcomes;

Ensuring files are appropriately documented on a timely basis;

Preparing comprehensive reports to claim leadership on case developments and policy issues, etc.;

Providing support to, and working collaboratively with Team members on case specific issues as needed, departmental reporting and/or miscellaneous projects, etc.;

Responding appropriately and timely to inquiries/requests for information from all business partners, including agents, policyholders, Underwriters and actuaries while providing superior customer service.

Teamwork and Team Building

Support and help create a team environment where differences are valued

Bachelor’s degree required; professional designation and/or legal degree a plus;

Insurance company (or law firm) experience a plus;

Demonstrate our true character to our customers, coworkers and communities. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL, Alpharetta, GA, NYC, NY) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. Other rewards may include short‑term or annual bonuses, long‑term incentives, and on‑the‑spot recognition. Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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