Head of Sales Management

Perched atop historic Nob Hill, InterContinental Mark Hopkins, San Francisco, has welcomed generations of travelers, dignitaries, and locals with timeless elegance, personalized service, and unforgettable experiences. As a landmark destination, we are committed to preserving our rich heritage while continually elevating the luxury hospitality experience for today's discerning traveler. The Corporate Sales Manager is responsible for generating corporate transient revenue through proactive solicitation, strategic account management, and cultivating strong client relationships. This role focuses on securing volume accounts, negotiating corporate rate agreements and RFPs, and maximizing exposure of the InterContinental Mark Hopkins within key business markets.

Actively solicit, qualify, and secure new corporate volume accounts to achieve or exceed revenue goals.

Manage existing corporate accounts through regular communication, site inspections, presentations, and entertainment.

Develop and maintain detailed account records, traces, and activities within Delphi and CRM systems.

Conduct site inspections, off-site presentations, and sales trips to key accounts.

Participate in trade shows, community events, and industry meetings.

Ensure confidentiality and proper handling of client and hotel data.

Maintain knowledge of hotel policies, services, and local attractions.

Ability to work independently, prioritize, and manage multiple tasks in a fast-paced environment.

Customer-focused with a commitment to delivering elevated service.

Bachelor's degree preferred or equivalent hospitality sales experience.

• 2+ years of hotel sales experience, preferably in corporate or business travel segments.
• Proficiency in Opera, Microsoft Office and CRM platforms such as Delphi.
• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.